Claim Services
Travelers Bond & Financial Products Claim comprises dedicated claim professionals equipped with the expertise needed to handle management liability and surety claims. Our dedicated professionals are located in over 35 locations across the country so you will always receive superior claim service.
Claim Reporting Information
- Email: bfpclaims@travelers.com
- Fax: 888.460.6622
- Mail for Management Liability Claims:
(Directors & Officers, Errors & Omissions, Fiduciary, and Employment Practices Liability and Crime)
Travelers Bond & Financial Products Claim
385 Washington Street
Mail Code 9275-NB03F
St. Paul, MN 55102
- Mail for Surety Claims:
(Commercial and Construction Surety Bonds)
Travelers Bond & Financial
Products Claim
ATTN: Surety Claim
One Tower Square, S102A
Hartford, CT 06183
Claim Services Guides
Rest assured that wherever possible, our claim professionals are ready to help. When you call you can always expect to be assisted promptly and treated with the utmost respect, integrity, professionalism and skill. Just call us at 800.842.8496. Phone line is operated 24/7.
If you have specialty crime coverages with us, the claim reporting procedures will remain the same. Please use the appropriate contact information below:
- Kidnap & Ransom Coverage – Call ASI Global (US): US: 713-918-6401 or
ASI Global UK: +44 (0) 207–240–3237 - Identity Fraud – BondClaimIDFraud@travelers.com or 800.842.8496
Financial Institutions Property & Casualty claim reporting will remain the same. For P&C claim reporting information, click here.
You may also want to notify your Agent or Broker when a Claim is made against you.
For a printable version of this page, click here.
Travelers Casualty and Surety Company of America and its property casualty affiliates.
One Tower Square Hartford, CT 06183
This material does not amend, or otherwise affect, the provisions or coverages of any insurance policy or bond issued by Travelers. It is not a representation that coverage does or does not exist for any particular claim or loss under any such policy or bond. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policy or bond provisions, and any applicable law. Availability of coverage referenced in this document can depend on underwriting qualifications and state regulations.
