Excess Casualty - Claim
Please report your claim immediately to Travelers using the contact information below. Our claim service professionals are available to take your claim 24 hours a day, 365 days a year.
At Travelers Excess Casualty Claim, we're committed to providing our customers with claim service that is truly in-synch with the unique nature of their business. When a claim occurs, our claim professionals apply their specialized knowledge and expertise to promptly and fairly handle each claim from first report through to resolution.
Because we handle only umbrella and excess claims, we identify and address the issues that can significantly impact your ultimate exposure.
We understand:
- Joint and several liability
- Contractual indemnity
- Additional insured issues
- Punitive damages and other jurisdictional issues
- Severity Claims
And we aggressively manage each claim to effectively control the potentially large financial risk to your business.
Our claim professionals have, on average, 20+ years of experience and bring extensive claim management knowledge to address the complexity and severity associated with umbrella excess claims.
Specific areas of expertise within our staff include:
- Products liability
- Catastrophic injury
- Premises liability
- Liquor liability, and
- Construction related losses
To ensure the most proactive claim handling we:
- Assign and handle claims based upon geographic territory, to take advantage of jurisdictional knowledge
- Continually manage severity through ongoing and stringent claim file review processes
- Actively seek to work side by side with your primary insurance carrier to monitor the financial exposure created by the claim
Travelers Excess Casualty Claim is a proud member of the highly rated Travelers Claim organization. We understand that when you purchase insurance, you are purchasing a promise that we will be there for you when you need us.
Contact Information
Tom Coles
Travelers, Mail Code 9275-NB08E
Excess Casualty
385 Washington St.
Saint Paul, MN 55102-1396
Phone: 651.310.5370
Fax: 651.310.3810
tcoles@travelers.com
