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Business Insurance
Claim Services

Travelers Bond & Financial Products Claim is comprised of dedicated claim professionals equipped with the expertise needed to handle management liability and surety claims.  Our dedicated professionals are located in over 35 locations across the country so you will always receive superior claim service.

Claim Reporting Information
  • Email:  bfpclaims@travelers.com
  • Fax:  888.460.6622
  • Mail for Management Liability Claims:
    (Directors & Officers, Errors & Omissions, Fiduciary, and Employment Practices Liability and Crime)

     Travelers Bond & Financial Products Claim
     385 Washington Street
     Mail Code 9275-NB03F
     St. Paul, MN 55102

  • Mail for Surety Claims:
     (Commercial and Construction Surety Bonds)

     Travelers Bond & Financial Products Claim
     ATTN:  Surety Claim
     One Tower Square, S102A
     Hartford, CT  06183

Rest assured that wherever possible, our claim professionals are ready to help.  When you call you can always expect to be assisted promptly and treated with the utmost respect, integrity, professionalism and skill.  Just call us at 800.842.8496.  Phone line is operated 24/7.

If you have specialty crime coverages with us, the claim reporting procedures will remain the same.  Please use the appropriate contact information below:

  • Kidnap & Ransom Coverage – Call ASI Global (US): US:  713-918-6401 or
    ASI Global UK:  +44 (0) 207–240–3237
  • Identity Fraud – BondClaimIDFraud@travelers.com or 800.842.8496

Financial Institutions Property & Casualty claim reporting will remain the same. For P&C claim reporting information, click here.

You may also want to notify your Agent or Broker when a Claim is made against you.

For a printable version of this page, click here.