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Business Insurance
Risk Management Information Services (RMIS)

Travelers customers use our e-CARMA® system to report and view electronic claim files including adjusters' and nurses' notes, access workers' compensation medical provider directories, and create presentation quality reports and graphs - all in one integrated system.

e-CARMA

With one quick logon Travelers e-CARMA brings you the functionality and convenience you need.

You can:

  • Report a claim online and immediately receive a claim number.

  • Track and report OSHA-recordable injuries and illnesses.

  • Receive automatic notifications of significant claim activity, key performance indicators and loss trends.

  • Access workers' compensation medical provider directories, real-time electronic claim files, adjusters' and nurses' notes, and payment and payee listings.

  • Schedule reports to be run and distributed via email.

  • Create presentation quality reports and graphs.

Executive Contact:
Matthew Carden, Vice President, RMIS, at 860.277.2770 or email mcarden@travelers.com.