We realize that an auto accident can be a hassle, but with Travelers ConciergeCLAIM, it doesn’t have to be. ConciergeCLAIM offers you a higher level of service that features quality repair centers with Travelers appraisers on site to take care of every detail of your claim from start to finish. You simply drop off your vehicle and let us handle the rest. The result is an easy, worry-free claim process and a superior customer experience. If you choose to bring your car to a ConciergeCLAIM center, our on-site Travelers appraiser will immediately greet you and can:

> Inspect the vehicle and provide you with an on-the-spot estimate > Handle all rental arrangements on site > Work directly with the shop to review the damage, monitor the progress of the repairs and handle all details and paperwork > Provide you with regular status updates > Quality check all repairs before you come to pick up your vehicle > Offer you a guarantee on all repairs for as long as you own the vehicle Of course, you always have the option to have your car repaired at the shop of your choice; however, you’ll get this great VIP treatment only with Travelers ConciergeCLAIM. With over 99% customer satisfaction, we feel confident that you’ll enjoy the higher level of service that ConciergeCLAIM provides. We currently have ConciergeCLAIM centers available in many metropolitan areas throughout the country. Click here to find one near you.

ConciergeCLAIM Information  > Find a ConciergeCLAIM Center "It was great just knowing you can go there, get the rental car, and everything would be taken care of for you. I couldn't have asked for better service from my car insurance company." Marlene Passaretti, CT