Our Greatest Asset Is Our People
Diversity & Inclusion at Travelers
We recognize that building for the future also requires that we maintain our talent advantage. In that regard, diversity and inclusion is a business imperative for us. By creating a welcoming environment that brings together people with different backgrounds and perspectives, we enable new ideas, innovation and a culture in which employees feel valued, respected and supported.
Our efforts are aimed at attracting and retaining the best talent from the broadest pool of talent. We are committed to not only increasing diversity in our hiring at all levels but also fostering an inclusive environment where all employees can develop and thrive.
Our diversity and inclusion efforts are led by our Chief Diversity & Inclusion Officer and our Diversity Council, which is chaired by our CEO and includes 40 senior executives.
As part of our commitment to diversity, we aim to:
- Foster an inclusive environment where all employees can reach their full potential.
- Employ a diverse workforce to maintain our talent advantage. Travelers values the unique abilities and talents each individual brings to our organization and recognizes that we benefit in numerous ways from differences in culture, ethnicity, national origin, race, color, religion, gender, age, disability and sexual orientation.
- Explore diverse markets today to tap into tomorrow’s opportunities. We are dedicated to creating a pipeline of diverse candidates and have active talent acquisition strategies, including sourcing strategies and diverse slate requirements, to help us do so.
2022 Black Enterprise Women of Power Summit
Travelers employees who attended the 2022 Black Enterprise Women of Power Summit share their experiences and the impact the conference has had on their personal and professional lives.
[TEXT]
Power doesn’t just make a difference.
Power is the difference.
Black Enterprise Women of Power Summit
[DESCRIPTION]
Close-ups of various women talking about their experience at the conference.
[SPEECH]
One word I would use to describe being here at the Black Enterprise Women of Power Summit? Just one word? It's empowering. Uplifting. Restorative. Joyful.
[DESCRIPTION]
Lauren Young greeting women gathered in the conference room.
[TEXT]
Lauren Young
Chief Diversity & Inclusion Officer
Chicago Illinois
[SPEECH]
Good morning, everyone. Welcome to the Black Enterprise Women of Power Summit 2022. As you're going through the conference this year, ask yourself one question “What are my
obstacles to get to where I want to be?”
[DESCRIPTION]
Various video clips of women posing for group pictures interspersed with close-ups of women speaking about being a part of the conference. Close-up of Chauntis Jenkins-Floyd speaking to
camera.
[SPEECH]
Being in the room with a thousand other expert women in various professions across this country.
[TEXT]
Renee Collins
AVP, Business Insurance Field Operations
Alpharetta, Georgia
[SPEECH]
Being able to see people that I have worked with for years and haven't seen.
[TEXT]
Euphemia Bentil
Operations Leadership Development Program Participant
Dallas, Texas
[SPEECH]
Being three years in. I would have never imagined being invited to something like this.
[TEXT]
Sophia Poku
Sr. Software Engineer, Bond & Specialty Insurance IT
St. Paul, Minnesota
[SPEECH]
It gives you a sense of pride. For us to come back and see each other again. It was so encouraging.
[TEXT]
Diane Lynch
Legal Bill Reviewer, Claim
Richmond, Virginia
[SPEECH]
For me, even though we are going from back-to-back meetings and workshops, you learn so much about growing personally, about growing professionally.
[TEXT]
Tyra Jackson
Finance Leadership Development Program Participant
Hartford, Connecticut
[SPEECH]
I'm early in my career, so these are really good tools and tips for me to leverage going forward.
[TEXT]
Lynn Simon-Thomas
Diversity Sourcing Manager, Talent Acquisition
Hartford, Connecticut
[SPEECH]
Personally, it has helped me to really think about what my journey is in life, not only in corporate America, but as a human being.
[DESCRIPTION]
Earl “Butch” Graves introduces himself to women seated at tables.
[TEXT]
Earl “Butch” Graves Jr.
President and CEO, Black Enterprise
[SPEECH]
You have 91 women here. You are the largest group of women of any company that is here.
[DESCRIPTION]
Close-up of Lynn Simon Thomas speaking.
[SPEECH]
When Earl attended our breakfast, he really shared with us what we should be looking for from our company.
[DESCRIPTION]
Earl “Butch” graves speaking to women seated at tables.
[SPEECH]
Almost every company you go into when you walk through their headquarters door, they'll have somewhere on the wall: Here's the ten things that our company stands for. And one of those things inevitably is that we embrace diversity.
[DESCRIPTION]
Close-up of Chauntis Jenkins-Floyd speaking.
[TEXT]
Chauntis Jenkins-Floyd
Sr. Counsel, Claim, Alpharetta, Georgia
[SPEECH]
The experience and the wisdom that he brought to that room was phenomenal.
[DESCRIPTION]
Close-up of Renee Collins speaking
[SPEECH]
The fact that he is a male leader, and he was challenging all of us to make sure that we are asking for the same things.
[DESCRIPTION]
Earl “Butch” Graves speaking to women seated at tables.
[SPEECH]
Diversity enriches your business. It’s not just a quote “a moral imperative”. So don’t let people tell you “Oh, you’re the diversity hire.” “Not the diversity hire. I’m the new SVP of Finance. I earned this position. And by the way, I have to be twice as good to even get this position.”
[DESCRIPTION]
Sophia Poku speaking to camera.
[SPEECH]
What I'm taking back is to invest in my relationships and be intentional at it.
[DESCRIPTION]
Diane Lynch speaking to camera.
[SPEECH]
Women leave here with intentional steps.
[DESCRIPTION]
Chauntis Jenkins-Floyd speaking to camera.
[SPEECH]
That's powerful. That's how you make a difference.
[DESCRIPTION]
Tyra Jackson speaking to camera.
[SPEECH]
I have the talent. I have the resources. I have the tools.
[DESCRIPTION]
Lynn Simon-Thomas speaking to camera.
[SPEECH]
I think sometimes when you think about diversity, it's not always diversity of ethnicity, but it really is diversity of thought.
[DESCRIPTION]
Andrea Savala speaking to camera.
[TEXT]
Andrea Savala
Account Executive Officer, Bond & Specialty Insurance, St. Louis, Missouri
[SPEECH]
When we talk about performing and transforming, I think this event is very transformational.
[DESCRIPTION]
Giovanni Pearson speaking to camera.
[TEXT]
Giovanni Pearson
AVP, Tech & Ops Finance, Hartford, Connecticut
[SPEECH]
This experience has been trying to grow yourself but making sure that you're looking behind you and bringing others along at the same time.
[DESCRIPTION]
Various closeups of women smiling and standing in front of fountain.
[SPEECH]
It's our time and we're just feeding off of the positivity.
[DESCRIPTION]
Euphemia Bentil speaking to camera.
[SPEECH]
I think professionally I feel recharged.
[DESCRIPTION]
Renee Collins speaking to camera.
[SPEECH]
I think that people are going to say, “I want to work for that company.”
[DESCRIPTION]
Chauntis Jenkins-Floyd speaking to camera.
[SPEECH]
Thank you to the leaders at Travelers. I want to encourage them to continue to keep an open mind about how not only African-American women, but all women, at Travelers, can continue to be empowered on a daily basis.
[DESCRIPTION]
Lauren Young in front of fountain.
[SPEECH]
If you want to be an ally to these women, give them the opportunity, give them the support, and watch them shine.
[TEXT]
Be the power that makes a difference.
Black Enterprise Women of Power Summit.
2022 Out & Equal Summit
Travelers employees who attended the 2022 Out & Equal Summit share their experiences about how the summit and Travelers have impacted their ability at work to be their authentic selves and stronger allies.
(DESCRIPTION)
Skyline of Las Vegas
(SPEECH)
EILEEN K: When you attend Out & Equal, it is a life-changing conference. It’s electrifying.
(DESCRIPTION)
Travelers logo
TEXT: The unstoppable power of being Out & Equal
(DESCRIPTION)
Close-ups of various Travelers D&I attendees inside and outside the hotel.
(SPEECH)
SCOTT M: Being your authentic self is really important.
(DESCRIPTION)
Various shots of attendees inside and outside conference venue.
(SPEECH)
JAVIER L: My reaction is just wow. I've met so many different people. I learned so many different things.
EILEEN K: When you walk into a room of 6,000 LGBTQ individuals and allies… it's mind-blowing.
(DESCRIPTION)
Conference attendees walking down the street outside the hotel.
(SPEECH)
JASON G: I’m energized by all of the purpose-driven and passionate people that are here and really pumped that we've got this momentum.
SCOTT M: Travelers is leaning in and saying, “You took 12 people last time, take 40 this time.”
TEXT: 46% of LGBTQ employees nationwide say they have not come out at work.
Human Rights Campaign’s “A Workplace Divided: Understanding the Climate for LGBTQ Workers Nationwide, 2018”
(DESCRIPTION)
Beth M talking to camera – various shots.
TEXT: Beth M (she/her)
SVP, Platform, Customer Experience and Innovation, Personal Insurance, Pride & Allies Diversity
Network Senior Advisor
(SPEECH)
BETH M: If you look at the statistics, that's really unacceptable. That means we have environments across the country that people feel like they can't share who they are with their co-workers.
(DESCRIPTION)
Nim T talking to camera – various shots.
TEXT: Nim T (she/her)
VP, Risk Control
(SPEECH)
NIM T: It has been a real awakening. I have learned a lot, heard a lot of impactful stories.
(DESCRIPTION)
Javier L talking to camera – various shots.
TEXT: Javier L (he/him)
Scrum Master, Claim Technology
(SPEECH)
JAVIER L: But I actually didn't come out at Travelers for about three years. It was a huge relief to be able to be myself where I didn't have to think about it all the time or hide it.
(DESCRIPTION)
Clint L talking to camera – various shots.
TEXT: Clint L (he/him)
Project Director, Business Insurance
(SPEECH)
CLINT L: I came from an organization that wasn't so welcoming before. When I joined and saw all the diversity networks and how welcoming Travelers was, it just made me want to get involved.
(DESCRIPTION)
Eileen K talking to camera – various shots.
TEXT: Eileen K (she/her)
VP, Platform, Global Practice Lead, Construction, Energy and Marine, Pride & Allies Diversity
Network Chair
(SPEECH)
EILEEN K: I hid from 19 years until I joined Travelers.
(DESCRIPTION)
Ginny M talking to camera – various shots.
TEXT: Ginny M (she/her)
AVP, Claim University
(SPEECH)
GINNY M: My youngest child came out at age 12, and then a few years later as non-binary.
(DESCRIPTION)
Beth M talking to camera – various shots. Close up of Beth M talking.
(SPEECH)
BETH M: My daughter's gay. And I had to go through my own understanding of what it meant to truly be an ally and an advocate for her.
TEXT: 24% of employees who came out at work reported that they made the decision because of a strong network of allies.
Center for Talent Innovation, “The Power of ‘Out’ 2.0: LGBT in the Workplace”
(DESCRIPTION)
Scott M talking to camera – various shots.
TEXT: Scott M (he/him)
AVP, Business Insurance, Pride & Allies Diversity Network Co-Chair
(SPEECH)
SCOTT M: I think that allyship is really important to moving the Diversity Network objectives forward.
(DESCRIPTION)
Beth M talking to camera – various shots.
(SPEECH)
BETH M: I think it's important to come to an environment where you are the minority and understand what that feels like.
(DESCRIPTION)
Eileen K moving through conference.
(SPEECH)
EILEEN K: My coming out at Travelers was because of an ally who encouraged me to be my authentic self and to not hide the most important thing in my life, which was my wife.
(DESCRIPTION)
Various still photographs of Eileen K and her wife
(SPEECH)
EILEEN K: And it was her encouragement and her allyship that gave me the bravery to bring my whole self to work and to come out authentically as a lesbian leader at Travelers.
(DESCRIPTION)
Diversity network webpage scrolling while word “Allies” is added to DN group titles.
(SPEECH)
GINNY M: Adding the word “ally” to our diversity networks naming convention is really critical.
(DESCRIPTION)
Close up of Nim T talking to camera.
(SPEECH)
NIM T: Many, many times I was the “only” in a room. But I came to realize that I wasn't alone.
(DESCRIPTION)
Close up of Clint L talking to camera.
(SPEECH)
CLINT L: Those allies really are key to our success.
(DESCRIPTION)
Sarah C talking to camera – various shots.
TEXT: Sarah C (she/her)
Director, Human Resources, Travelers Europe, Europe Pride & Allies Network Co-Chair
(SPEECH)
SARAH C: None of us would feel comfortable being out. It's really important that you have allies around you that you trust that you know will have your back.
(DESCRIPTION)
Javier L talking to camera.
(SPEECH)
JAVIER L: They've just been very, very important in the journey, overall.
(DESCRIPTION)
Dr. Lauren Young speaking at reception for Travelers attendees.
TEXT: Dr. Lauren Young (she/her)
Chief Diversity and Inclusion Officer
(SPEECH)
LAUREN Y: I can announce in 2023, we're adding brand new benefits for our LGBTQ community.
(DESCRIPTION)
Eileen K talking to camera – various shots.
(SPEECH)
EILEEN K: Everything that we've done in our DNN, whether it's pronouns, self-id, enhancing, transgender benefits. All has been because we brought things back from Out & Equal.
(DESCRIPTION)
Nim T talking to camera – various shots.
(SPEECH)
NIM T: Inviting the international community in opens us up to realizing that other parts of the world aren't quite as far along as we are. And so, we have an opportunity to model the way as well.
(DESCRIPTION)
Sarah C with colleagues from the United Kingdom
(SPEECH)
SARAH C: I'm thrilled to be one of the first people to join Travelers at Out & Equal from an international point of view. Being part of such an enormous event is just really special.
(DESCRIPTION)
Jason G talking to camera – various shots.
TEXT: Jason G (he/him)
SVP and Chief Information Officer, Personal Insurance, Pride & Allies Diversity Network Affinity Coach
(SPEECH)
JASON G: The theme of the conference is unstoppable. And I think that that's so appropriate.
(DESCRIPTION)
Beth T talking to camera
(SPEECH)
BETH T: The notion behind it is we’ve come very far, but not far enough.
(DESCRIPTION)
Various shots of Travelers attendees.
(SPEECH)
GINNY M: Keep going.
NIM T: Be unstoppable.
JAVIER L: I think a lot of change is going to come soon.
CLINT L: THE LGBTQ+ is…
ALL: Unstoppable!!!!
(DESCRIPTION)
Travelers logo
TEXT: Out & Equal 2022
#Unstoppable
The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries.
Inclusive Leadership Performance Objective
Recognizing that managers have a responsibility to help build an inclusive culture, an Inclusive Leadership objective is included in all managers’ annual performance objectives. This Inclusive Leadership performance objective drives leader accountability. This further helps us attract, retain, engage and develop employees from all cultures and backgrounds.
Conscious Inclusion Diversity Education
All employees are encouraged to complete a dynamic, interactive diversity education program that explores biases and their impact in the workplace and how we can influence behaviors to be more intentionally inclusive in our day-to-day interactions.
Diversity Speaks
We host a series of events for all employees called Diversity Speaks, designed to cultivate a culture that embraces the power of difference, where individuality is honored and diverse perspectives benefit all employees, customers, agents and the communities in which we work and live. The events feature employees and external guest speakers who share personal stories and provide different experiences and viewpoints.
Unconscious Bias Training
We educate our employees on unconscious bias as part of our inclusion education program, as well as through Diversity Speaks events and Inclusive Leadership workshops. By helping our employees begin to recognize, acknowledge and minimize potential blind spots with respect to unconscious biases, we believe we may spark more open and honest conversations.
Diversity Networks
In 2008, we created diversity networks – voluntary organizations led by employees dedicated to fostering a diverse and inclusive work environment. Open to all employees, the networks help foster the retention, development and success of our employees through networking, mentorship and community volunteer opportunities. Our diversity networks include:
- Asian & Allies Diversity Network
- Black and African American & Allies Diversity Network
- Disability & Allies Diversity Network
- Hispanic/Latino & Allies Diversity Network
- Pride & Allies Diversity Network
- Military/Veterans & Allies Diversity Network
- Women & Allies Diversity Network
- Young Professionals & Allies Diversity Network
More than 12,000 employees – nearly 40% of our employees – are members of one or more of these Diversity Networks.
Travelers Education Access Initiative
To ensure a qualified diverse workforce for tomorrow, Travelers contributes to a wide range of educational projects today. In 2007, we launched Travelers EDGE®: Empowering Dreams for Graduation and Employment, a program that provides a unique, holistic approach to education and career readiness.
Program goals:
- Increase the number of students from local partner high schools attending college.
- Help students graduate from college through scholarship support and academic advising.
- Build awareness of careers in insurance and financial services by providing a combination of professional development, internship and mentorship opportunities.
Since its inception, Travelers EDGE has supported more than 500 scholars, 314 of whom have graduated from college.
Supplier Diversity
Travelers is committed to providing opportunities for qualified businesses owned by people of diverse backgrounds to participate as contractors or suppliers of products and services to our company.
Board of Directors Oversight
Our board of directors encourages diversity and inclusion within Travelers and oversees our diversity and inclusion efforts. The Nominating and Governance Committee meets regularly with senior management, including our Chief Diversity & Inclusion Officer, to review and discuss our strategies to encourage diversity and inclusion within our company.
Recognized for Our Commitment
Travelers has been recognized for its inclusive culture by a number of organizations including:
- Best Place to Work for LGBTQ+ Equality and 100% score on Human Rights Campaign Corporate Equality Index, Human Rights Campaign Foundation, 2016-2022.
- Best Place to Work for Disability Inclusion and 100% score on Disability Equality Index®, 2018-2022.
- Top Military Friendly Employer, G.I. Jobs, 2008-2022.
- Best for Vets, Military Times, 2010-2011, 2014-2021.