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Diverse Markets Development

Travelers aims to raise awareness of the company’s commitment to the diverse needs of consumers through its partnerships with national diversity associations.

Recognizing the Business Value of Diversity

Company leadership, employees, agents and external stakeholders work together to ensure that they understand the business impact of diverse markets and support strategies that embrace the power of difference.

In support of it's commitment, Travelers works with a number of organizations:

  • Chinese American Insurance Association (CAIA) – Founded by insurance industry executives of Chinese heritage, the CAIA is comprised of more than 700 members from many well-established insurance agencies, brokerages and individuals living primarily in the states of New York, New Jersey and Pennsylvania.
  • Independent Insurance Agents and Brokers of America (IIABA) Diversity Task Force – A cooperative industry group comprising IIABA agents and brokers, several leading insurance companies, and members of organizations representing Latin American, African-American and Asian-American agents. The Diversity Task Force's mission is to foster a profitable independent agency force that reflects, represents and capitalizes on the opportunities of the diverse U.S. population.
  • Latin American Association of Insurance Agencies (LAAIA) – Founded to unite and serve as a voice for independent insurance agents, the LAAIA is a strong network comprised of members of various backgrounds and different roles in the industry that strive for an insurance environment that is healthy for agents and fair for consumers.
  • National African-American Insurance Association (NAAIA) – NAAIA is dedicated to empowering African-American insurance professionals currently in the industry as well as increasing their numbers nationwide. The organization provides networking opportunities and continuing education for minorities who are employed by insurance companies or self-employed in the insurance industry.

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