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General information

Hiring process

  • Do I have to apply for every job I am interested in?

Yes. Though our Talent Acquisition consultants search our database for appropriate candidates, the only way to ensure that we know of your interest in a particular position is if you apply for it directly.

  • What is the Candidate Portal? How do I access it?

You can login to the Candidate Portal from > Search Current Opportunities > login > Candidate Portal

Once you log in to the Candidate Portal, you will be able to complete/review the following details:
Search Openings - View all current job opportunities, or search on specific criteria to find jobs that match your interests.
Job Submission Status - Check the status of your job submission.
Edit your profile - Update your login, contact information, education, and work experience.
Résumé/CV Manager - Upload, edit, or delete up to five versions of your résumé/CV and cover letter.
Search Agent Manager - Create, update, or delete saved searches.
Job Cart - View or submit your résumé/CV to jobs you previously saved.
Document Center - Access documents made available to you during the hiring process.
Saved Drafts - From here, you may complete any applications that you have saved.
Communications - Access your email/communications history here.

  • What pre-employment testing/verification do you do?

Our pre-employment screen includes a drug test and background check.

  • How do I get the contact information of the hiring manager for the job I am interested in?

It is Travelers’ policy not to give contact information to external applicants. If, after you apply, it is determined that your skills and abilities match our hiring needs, you will be contacted directly for an interview.


  • What is the cost of medical/dental coverage?

For a comprehensive look at our benefits, access our Benefits Overview brochure for 2016 information. If you’d like to estimate the cost per paycheck for your benefits coverage, access our rate calculator.

  • Is insurance coverage effective immediately upon hire?

Yes. You’ll have up to 31 days from your hire date to enroll in your benefits. Benefits are effective retroactive to your date of hire.

  • How does the pension plan work?

If you are a full-time employee, you become eligible to participate in the plan after one year of continuous employment. If you are a part-time employee, you become eligible to participate on January 1 or July 1 following the first year in which you complete 1,000 hours of service. The plan determines your benefits under a cash balance formula, which provides pay and interest credits to a hypothetical account maintained for you. You are 100 percent vested when you have five years of vesting service, or if you reach age 62 while an active participant in the plan with one year of vesting service, or if you reach age 65 while an active participant in the plan.

  • What are the opportunities for advancement and growth at Travelers?

Advancement and growth is supported in numerous ways at Travelers. For instance, the Travelers Education Assistance Program encourages and supports employee development. Eligible employees can get the cost of tuition, books and fees reimbursed for undergraduate or graduate courses (not doctoral level) that are job or business related and taken at an accredited institution. Personal learning and development is supported by the myLearning section on Travelers' intranet, which offers leadership and professional development tips, online courses and libraries full of practical and technical information. You may be surprised to learn that Travelers offers more than 2,000 online, business-sponsored courses and self-study materials at any particular time. Finally, an online open job posting system allows employees the opportunity to self-nominate for new career advancement and growth opportunities. 

  • How do you earn vacation days, how long does it take to earn vacation days?

You are eligible for 20 days of paid time off (PTO), which will be prorated based on your date of hire. During your first year of service, PTO begins to accrue from the date of hire at the rate of one-twelfth (1/12) times 20 days for each month you are actively employed.

  • Do we get discounts on auto and homeowners insurance

As a Travelers employee, you are eligible to participate in The Employee Insurance Program. This means you may qualify for low, competitive rates on auto and homeowners insurance from Travelers. Plus, you'll have the option of paying your premiums through payroll deduction.

Contact Us

  • Who do I contact with candidate questions?

For any questions regarding the application process, please email the Employee Services Unit (ESU) at We will respond to you within one business day.


  • What is the culture at Travelers like?

Above all and at our core, Travelers is its people. You’ll find us to be intelligent, innovative and passionate, yet down-to-earth people driven by a common goal to be the best in our businesses and our communities.

  • What is the dress code?

Employees should wear apparel appropriate for the jobs they perform and dress in a businesslike manner. "Business casual" attire may be appropriate for some employees, depending on the nature of their work and with whom they interact with daily. Employees should dress for work in a manner that reflects an image of professionalism and is not distracting to or disrespectful of other employees.

Business casual includes clothing that is in good taste for the business environment – such as slacks and trousers, skirts, shirts and blouses, polo shirts, sweaters, vests, blazers and sport coats. Many departments and field sites find that “traditional business attire” best meets their business requirements. Therefore, business unit/staff department heads may establish guidelines within this general policy for their business and staff units.

  • Do you offer flexible work hours/schedules?

It is essential that Travelers be creative in seeking solutions to deliver high quality service to our customers. We recognize the importance of helping employees balance the demands of their work and personal life. For these reasons, our company considers alternative work arrangements that make business sense as defined by the business unit. Management, at its discretion, may institute, modify or cancel alternative work arrangements in particular business units when business needs require such solutions. Employee requests for alternative work arrangements will be considered on a case-by-case basis, and should be considered a privilege, not an entitlement. The company may modify or terminate non-standard work arrangements at any time.

Our Business

  • Where is Travelers located?

Travelers has operations in the United States, Brazil, Canada, Ireland and the U.K.

  • What products does Travelers offer?

Travelers Companies, Inc. (NYSE: TRV) is a leading property casualty insurer selling primarily through independent agents and brokers. The company’s diverse business lines offer its global customers a wide range of coverage in both the personal and commercial settings, including automobile, homeowners, construction, small business, oil and gas, ocean marine, bond & specialty insurance, global technology, public sector services and many more.

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