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Title: Vice President, Operations and Systems
Years at Travelers: 4.5
Life at Travelers is dynamic, challenging, fast-paced and fun! When I interviewed here more than four years ago, there were (and still are) a lot of exciting things going on. The company had a great foundation and rich history, but also wanted to change the way they were approaching the management of IT. I wanted to be a part of that.
I often think I must have the best job in the company! I consider myself very fortunate because every day is different. As a vice president in the Operations and Systems division, I have overall responsibility for all of our IT global sourcing vendor management. I also have responsibility for what we call “enterprise capabilities,” which means I help our company improve how we deliver projects to our business customers.
Finally, I recently gained responsibility for overseeing our IT Leadership Development Program (ITLDP). The ITLDP is an accelerated four- to five-year rotational program that emphasizes leadership development for highly motivated young professionals looking to pursue a career in Information Technology. It’s a chance for me to contribute to the future leaders of the company.
I enjoy the culture at Travelers and the pace of things. The insurance industry and Travelers itself have been around for more than a hundred years. But we are an ever-evolving company with an eye toward changing and flexing to meet the demands of our insureds and agents. It’s exciting to be part of an organization with this focus.
Our innovative IT applications allow us to set industry standards in product delivery and customer service.