Rich, Director of Auto Claim Education in St. Paul
31 yrs of service
After 31 years at Travelers, I still enjoy my job and look forward to coming to work each day. As director of auto claim education, I am constantly challenged to create and improve courses that leverage multiple mediums as we seek ways to get education information to our claim reps faster. These challenges keep me and my team fully engaged as we work to anticipate the training needs of our organization.