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At Travelers, we're committed to providing superior service and support. So when you have questions, comments or concerns, we want to hear from you. For your convenience there are a variety of ways to reach us. Just choose the one that works best for you.

For Policyholders


Billing and Policy Service Questions
1.866.442.0034
Our Customer Service Team is here to help 24 hours a day, 365 days a year.
Go to MyTravelers®

Report a Claim
1.800.252.4633
Report your claim by telephone or online through MyTravelers® 24 hours a day, 365 days a year.
Report a claim online

Check Status of a Claim
1.800.252.4633
Looking for information on your claim? Our Claim professionals are available to help Monday - Friday, 8am - 5pm (local time).
Check status online

MyTravelers® Technical Assistance
1.877.754.0481
Our technical team is here to help you Monday - Friday, 8am - 9pm ET.

Roadside Assistance
1.800.252.4633
Select Option 3 in the phone menu

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Travelers and The Travelers Umbrella are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries.
© 2022 The Travelers Indemnity Company. All rights reserved.

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The information on this site is general in nature. Any description of coverage is necessarily simplified. Whether a particular loss is covered depends on specific facts and the provisions, exclusions and limits of the actual policy. Nothing on this site alters the terms or conditions of any of our policies. You should read the policy for a complete description of coverage.

In CA: Travelers does not offer a payroll deduction or electronic payment discount.

Insurance is underwritten by The Travelers Indemnity Company or one of its property casualty affiliates, One Tower Square, Hartford, CT 06183. In TX: Automobile Insurance is offered through Travelers Texas MGA, Inc. and underwritten by Consumers County Mutual Insurance Company (CCM). CCM is not a Travelers Company. In CA: Automobile Insurance is underwritten by Travelers Commercial Insurance Company, Certificate of Authority #6519, State of Domicile: CT; or Travelers Property Casualty Insurance Company, Certificate of Authority #6521, State of Domicile: CT. Homeowners Insurance is underwritten by The Standard Fire Insurance Company, Certificate of Authority #3545, State of Domicile: CT. In CA: Boat and Yacht Insurance is underwritten by The Standard Fire Insurance Company. Certificate of Authority #3545, State of Domicile: CT. In WA: Automobile Insurance is underwritten by The Standard Fire Insurance Company. Homeowners Insurance is underwritten by Travelers Personal Insurance Company. Personal Article Floater Insurance is underwritten by The Phoenix Insurance Company and The Travelers Indemnity Company of America. Personal Liability Umbrella Insurance is underwritten by The Standard Fire Insurance Company, The Automobile Insurance Company of Hartford, Connecticut, The Travelers Indemnity Company of America, The Travelers Home and Marine Insurance Company, Travelers Commercial Insurance Company and Travelers Personal Insurance Company. Special Event Insurance is underwritten by The Standard Fire Insurance Company. Boat Insurance is underwritten by The Travelers Home and Marine Insurance Company. Yacht Insurance is underwritten by The Standard Fire Insurance Company, The Automobile Insurance Company of Hartford, Connecticut, and The Travelers Indemnity Company of America. All underwriting companies listed above are located at One Tower Square, Hartford, CT 06183. All underwriting companies in CA and WA listed above are located at One Tower Square, Hartford, CT 06183. Coverages, discounts, special program rates or savings, billing options, and other features are subject to availability and individual eligibility. Not all features available in all areas. Other terms, conditions or exclusions may apply. In FL: Homeowners insurance is not currently offered for new business.