CyberFirst® - a powerful, modular approach to offering cyber insurance solutions to technology companies

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Cyber threats are real, growing in both number and sophistication.  There is an increased potential for errors and omissions, copyright or trademark infringement, and breaches of private information.

Damages from these events can be devastating to any technology company’s bottom line. 

Technology businesses today are driven by data. With that comes the profound responsibility to protect customers’ private information, to prevent the inadvertent transmission of computer viruses and to ensure that authorized users are able to securely access your website or computer network. The theft or misuse of private or confidential customer information occurs daily.

Today businesses are exposed to an increasing number of cyber-driven disruptive scenarios, driven by three growing trends:

1. There is a growing interdependency of industries, businesses and processes 
2. There is a growing inter-connectedness of things other than computers and mobile devices
3. Wireless connections are available almost everywhere

Tech companies handle huge amounts of data. That means huge risks and consequences if it gets into the wrong hands. See how Travelers helps navigate the risks of innovation.

Cyber threats continue to grow and represent a serious challenge that all technology companies face

Just as technology companies would not go without an insurance policy to protect themselves from a fire, they shouldn't go without protecting themselves from cyber risks. CyberFirst offers a flexible approach to meet many of the specialty insurance needs of today's innovative technology companies including:

  • Technology errors and omissions liability
  • Network and information security liability
  • Communications and media liability
  • Employed legal professional liability
  • Expense reimbursement

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In addition to financial loss, a breach can halt a business' operations, create legal issues and damage customer confidence. Damages from these events can be devastating to your business' bottom line or to the reputation you've worked so hard to build.


SOLUTION: CyberFirst technology errors and omissions liability coverage - This coverage is enterprise-wide and specifically tailored for today's high-tech companies. It protects the policyholder's bottom line against damages they must pay because of economic loss that arises out of their products or their work and is caused by an error, omission or negligent act.


SOLUTION: CyberFirst network & information security liability coverage - This cutting-edge coverage protects the policyholder against claims for loss caused by the failure to prevent unauthorized access to, or use of, data containing private information of others.

The network & information security liability coverage also protects the policyholder against claims for loss cause by the failure to prevent the transmission of a computer virus and failure to provide access to authorized users of the policyholder's website or communications network.


SOLUTION: CyberFirst communications & media liability coverage - This broad coverage protects against infringement of copyright, title, slogan, trademark, trade dress, service mark or service name in the policyholder's covered material. The form also covers unauthorized use of any advertising material, or any slogan or title, of others in the advertising of the business, premises, products, services, work or completed work of others. In addition, plagiarism or unauthorized use of a literary or artistic format, character or performance in the policyholder's covered material is included.


SOLUTION: CyberFirst employed legal professional liability coverage - Adding employed legal professional liability coverage recognizes a broadening corporate responsibility to risk management as a technology company grows. Employed legal professional liability coverage is not typically provided in other insurance policies that a technology company might carry.
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SOLUTION: CyberFirst expense reimbursement coverage - optional coverage provides important first-party protection for your business. Choose from the following:

  • Security Breach Notification and Remediation Expenses
  • Crisis Management Service Expenses
  • Business Interruption and Additional Expenses
  • Extortion Expenses
  • Computer Program and Electronic Data Restoration Expenses
  • Computer Fraud
  • Funds Transfer Fraud
  • Telecommunications Theft

There is a need for a strong defense 

  • Be proactive - it is important for technology companies to protect themselves before an incident occurs.
  • Turn risk into an advantage - when you get ahead of your cyber risk, by anticipating and preparing for it, you avoid disruptions and reduce costs. Your business continues with less interruption and creates a competitive advantage.
  • Claim management - our Business Torts claim group is dedicated to technology industry specialty claims so your clients have expert support when they need it most.
  • Incident response support - through our relationship with NetDiligence, a leading cyber risk assessment and data breach service company, the eRisk Hub provides our cyber policyholders immediate access to assistance and expertise in the event of a breach. Learn more about eRisk Hub.

We're in this together. Our underwriters along with your independent insurance agent or broker will work with you to expand the risk management conversations in your company to include managing cyber threats.

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