In today’s fast-paced world, customers expect information that is easily accessible wherever and whenever they need it. That’s why Travelers offers Risk Control On-DemandSM, an effective and flexible consultative service that can help you manage your risk exposures. Risk Control On-Demand allows Travelers consultants to reach you with their expertise when, where and how you need it using screen-share technology. This service is available exclusively for Travelers customers.
By using Risk Control On-Demand, customers and consultants from Travelers can have an interactive conversation, based on a shared view of the problem or situation through photos and/or videos, to work together an outline of solution options, or even discuss available resources, such as a technical bulletin or training opportunity. Customers receive the same high-quality consulting as they would in an on-site visit, in an efficient and flexible manner that works best for their schedule and needs.
There are more than 20 Risk Control On-Demand applications that focus on key areas of customer interest, including topics such as slip, trip and fall prevention; post-injury management; driver training; industrial hygiene analysis; ergonomics; contractual risk transfer; and more.