Frequently asked questions

General liability questions

  • What is General Liability?
  • How can I protect myself against insurance fraud?
  • When should I report a general liability claim?

Claim reporting and general questions

  • What information do I need to report my claim?
  • I don't have all the information needed to report my claim. What should I do?
  • What happens after I report my claim?
  • How long will it take to settle my claim?
  • When can I expect payment?
  • How can I find information about my claim?
  • What does the term "subrogation" mean?
  • Where can I find the mailing address of a Travelers Claim Center?

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