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Theft and vandalism

If you have been the victim of theft or vandalism and your property has been damaged, be sure to call Travelers immediately for mitigation guidelines you can follow to ensure your safety. For example, if one of your windows was broken during the recent theft, take care to sweep up any shards of glass in the surrounding area and tape plastic over the window so that it is covered.

You may want to begin compiling any user/owner manuals, original purchase receipts, photographs, appraisals or credit card statements you may have from the stolen items and save all of this information for your Travelers Claim representative. He or she will be able to answer any additional questions you have throughout your claim process.

Frequently asked questions

  • When should I report my theft to the police or proper authority?
  • Should I compile an inventory of the stolen property?
  • Why is a recorded statement sometimes required?
  • I'm told some of the items that were stolen are subject to a limit. What are limits and where can I find more information about them?
  • Why are you asking if an item is business-related?
  • What is considered an off-premises theft or an on-premises theft?

Claim Process

Find out what you can expect from our Claim process

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Prevent Theft

Learn how to prevent theft from happening to you.

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Tips for selecting a contractor

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