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Boiler & Machinery claim

With Travelers, customers and producers can expect to work with dedicated, highly skilled Equipment Breakdown claim professionals. Located throughout the country, and backed by Travelers Risk Control infrastructure, they are extremely responsive.

An individual claim professional is designated to each investigation and will work with the client to develop a process that will deliver results.

24/7/365 claim reporting

To report an Equipment Breakdown (Boiler & Machinery) loss:

  • Contact Your Agent
  • Call toll-free at 800.238.6225; or
  • Fax your loss information toll-free at 877.QUICK.FAX (877.784.5329); or
  • Email Boiler & Machinery Claim Handling at boilclm@travelers.com

Sharing our experience

During the claim investigation process, our claim support manager, claim staff and field risk control consultants act as technical resources and help you by suggesting reputable repair companies and contractors in your area so you can get back up and running quickly. Speak with your claim professional for more information.

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