Claim Help Library

We recognize this may be a stressful time for you, especially if you’ve never filed a claim, so here’s some additional information on the most commonly asked questions about claim topics and scenarios.

Claim Information

Filing a Claim Against Another Driver

Man talking on the phone.

Mitigating Property Damage

Guide property mitigation.

An Explanation of Depreciation and How It's Calculated

promo depreciation.

How Do Auto Glass & Windshield Repairs Work?

Driving car on a highway.

What is Loss of Use?

Woman packing.

Your Deductible and Claim Payment

Man texting.

Will My Auto Rate Increase After Filing a Claim?

Guide will my auto rate increase.

Understanding Your Property Estimate

Guide understanding your property estimate.

Business Income Coverage

Guide business income.

What to Expect if Your Vehicle is a Total Loss

Vehicle total loss.

Claim Information for Condo Insurance

Guide condo.

How to Calculate Coinsurance

Social sharing calculating coinsurance.

Claim Insurance Dictionary

Guide Claim Terms.

Understanding Insurance Fraud

Slippery when wet sign inside a business lobby.

Claim Apps & Services

How to Use Our Property Exterior Inspection Application

Property exterior inspection application.

How to Use Virtual Visit During Your Claim

Guide virtual visit.

Using MyTravelers Repair Network for Property to Find a Contractor

Contractor network guide.

Additional Resources

Claim Next Steps

Find out what you can expect after filing your claim.

Check Your Claim Status

Find out where you are in the claim process.

Workers Compensation Resources

Information to help navigate your workers compensation claim.