Billing Relief for U.S. Customers

To ease the financial burden that many individuals and businesses were experiencing due to COVID-19, we had provided billing relief for all our U.S. customers from March 26 - June 15, 2020.

While the relief period has ended, we continue to work with customers on an individual basis if needed. We also continue to provide specific billing relief measures in the states that require it.

In addition, we launched the Stay-at-Home Auto Premium Credit Program, which will automatically give U.S. personal auto insurance customers a 15% credit on their April, May and June premiums.

We are committed to working with our agents, brokers and customers during these challenging times.

As always, you can call your agent, the GEICO Insurance Agency, Inc., at 1.800.841.3005 to discuss billing support.

Please click here to view state-specific mandatory billing relief notices.

Q: What type of billing relief did you offer customers?

A: We had suspended cancellation and nonrenewal of coverage due to nonpayment from March 26-June 15, 2020. During that time, we did not charge interest, late fees or penalties, providing policyholders extra time to pay their premiums without risking cancellation.

Q: What if I am still experiencing financial difficulty due to COVID-19 and need additional assistance?

A: We continue to work with our customers on an individual basis.

If you need additional assistance, please contact your agent, the GEICO Insurance Agency, Inc., at 1.800.841.3005 to discuss your specific circumstance.

Q: What if I recently received a nonpayment cancellation notice?

A: If you recently received a cancellation notice for nonpayment, the temporary billing relief plan that applies in your state has ended and you must make the minimum payment by the due date to avoid cancellation.

If you need additional assistance, please contact your agent, the GEICO Insurance Agency, Inc., at 1.800.841.3005 to discuss your specific circumstance.