When disaster strikes, establishing communications and working to ensure the well-being of employees, customers, emergency responders and community members are top priorities.
Here are some things your business can do before, during and after an event to help protect and assist those individuals.
Have Detailed Communications Plans
Communication is critical regardless of the phase of the event. Plan in advance how your company will notify employees, customers and vendors, emergency responders and other outside entities, and how to keep them informed throughout the recovery process.
Offer Assistance to Employees
How well a company addresses employee needs after an event can directly impact business. Without proper support, employees are prone to burnout, lower levels of commitment or resignation from the company. Have short- and long-term plans to help employees cope with the physiological and psychological effects of an event.
When fire broke out, Dora and Kathy feared they might lose their restaurant.Click here to see Dora and Kathy's story >
Access TravSources® for more information on business continuity.