We're here for you

At Travelers, we're committed to providing superior service and support. So when you have questions, comments or concerns, we want to hear from you. For your convenience there are a variety of ways to reach us. Just choose the one that works best for you.

For Policyholders


Billing and Policy Service Questions
1.866.442.0034
Our Customer Service Team is here to help 24 hours a day, 365 days a year.
Go to MyTravelers®

Report a Claim
1.800.252.4633
Report your claim by telephone or online through MyTravelers® 24 hours a day, 365 days a year.
Report a claim online

Check Status of a Claim
1.800.252.4633
Looking for information on your claim? Our Claim professionals are available to help Monday - Friday, 8am - 5pm (local time).
Check status online

MyTravelers® Technical Assistance
1.877.754.0481
Our technical team is here to help you Monday - Friday, 8am - 9pm ET.

Roadside Assistance
1.800.252.4633
Select Option 3 in the phone menu