Mobile & Web Experiences
Access your policies with MyTravelers® - anytime from anywhere.
With MyTravelers®, you have quick access to self-service options:
- Download your insurance cards
- Pay your bill
- Track roadside assistance (available only on the MyTravelers Mobile App)
- File and track the status of your claim
- Manage or update your policies
- Chat live with a Travelers representative*
*Chat available Monday-Friday 7am-6pm EST, excluding holidays.
Text, MyTravelers, Access your information when you need it, anytime from anywhere.
When the unexpected happens, you can count on us, 24/7, with the MyTravelers mobile app.
App shortcuts on a phone, including the Travelers umbrella logo. Text, Because we're here for you, when it matters most, and everyday in between.
So this won't slow you down. A car bumps into another. Text, View your insurance card, file a claim, track roadside assistance, even claim updates the moment you open the app.
Hi, Jason. My Agent, Natalie Smith. View my payments.
The rest is just as easy. Add or remove vehicles, not available for all policies, and pay your bill, all within the app.
Travelers, it's better under the umbrella. Download the MyTravelers mobile app today. Google Play and App Store logos.
Get the Travelers Mobile App
Download the Travelers Mobile App for easy access to MyTravelers, with quick, secure fingerprint login.
Frequently Asked Questions
Policy, billing, and claim information is available all in one place, anytime you need it, through our mobile app or website. You can also choose AutoPay to make bill payments effortless, view or print your auto insurance cards, check the status of a claim or contact roadside assistance.
There are a number of convenient options for paying your bill. You can:
- Make a one-time payment
- Set up automatic payment plans
It’s easy to enroll in our automatic payment programs – plus, they save you time.
Most of your policy and billing documents are available at MyTravelers, whether they were mailed or emailed to you. If you can’t find a document you’re looking for, please call us.
The Travelers Promise
We don’t just protect things, we help protect the life you’ve built around them.
No matter where your journey takes you, we’ll be there to help protect you.