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Washington University

Delivering on the promise
Delivering on the promise®
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Or Call 1.800.842.5936 1.800.842.5936 to get a quote. Retrieve a saved quote

Mobile & Web Experiences

Access your policies with MyTravelers® - anytime from anywhere.

With MyTravelers®, you have quick access to self-service options:

  • Download your insurance cards
  • Pay your bill
  • Track roadside assistance (available only on the MyTravelers Mobile App)
  • File and track the status of your claim
  • Manage or update your policies
  • Chat live with a Travelers representative*

Already registered? Download the MyTravelers Mobile App or Log in on your computer today.

Register today

*Chat available Monday-Friday 7am-6pm EST, excluding holidays.

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Text, MyTravelers, Access your information when you need it, anytime from anywhere.

When the unexpected happens, you can count on us, 24/7, with the MyTravelers mobile app.

App shortcuts on a phone, including the Travelers umbrella logo. Text, Because we're here for you, when it matters most, and everyday in between.

So this won't slow you down. A car bumps into another. Text, View your insurance card, file a claim, track roadside assistance, even claim updates the moment you open the app.

Hi, Jason. My Agent, Natalie Smith. View my payments.

The rest is just as easy. Add or remove vehicles, not available for all policies, and pay your bill, all within the app.

Travelers, it's better under the umbrella. Download the MyTravelers mobile app today. Google Play and App Store logos.

A million reasons to go paperless. A million reasons to go paperless.

Get the Travelers Mobile App

Download the Travelers Mobile App for easy access to MyTravelers, with quick, secure fingerprint login.

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Frequently Asked Questions

Policy, billing, and claim information is available all in one place, anytime you need it, through our mobile app or website. You can also choose AutoPay to make bill payments effortless, view or print your auto insurance cards, check the status of a claim or contact roadside assistance.

There are a number of convenient options for paying your bill. You can:

  • Make a one-time payment
  • Set up automatic payment plans

It’s easy to enroll in our automatic payment programs – plus, they save you time.

Most of your policy and billing documents are available at MyTravelers, whether they were mailed or emailed to you. If you can’t find a document you’re looking for, please call us.

The Travelers Promise

Every day we go to work, we are committed to helping to take care of our customers, our communities and each other. 

The Chair

We don’t just protect things, we help protect the life you’ve built around them.

Drive

No matter where your journey takes you, we’ll be there to help protect you.

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Travelers and The Travelers Umbrella are registered trademarks of The Travelers Indemnity Company in the U.S. and other countries.
© 2022 The Travelers Indemnity Company. All rights reserved.

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  • Producer Compensation Disclosure

The information on this site is general in nature. Any description of coverage is necessarily simplified. Whether a particular loss is covered depends on specific facts and the provisions, exclusions and limits of the actual policy. Nothing on this site alters the terms or conditions of any of our policies. You should read the policy for a complete description of coverage.

Insurance is underwritten by The Travelers Indemnity Company or one of its property casualty affiliates, One Tower Square, Hartford, CT 06183. In TX: Automobile Insurance is offered through Travelers Texas MGA, Inc. and underwritten by Consumers County Mutual Insurance Company (CCM). CCM is not a Travelers Company. Home insurance is underwritten by Travelers Personal Insurance Company. In CA: Automobile Insurance is underwritten by Travelers Commercial Insurance Company, Certificate of Authority #6519, State of Domicile: CT; or Travelers Property Casualty Insurance Company, Certificate of Authority #6521, State of Domicile: CT. Homeowners Insurance is underwritten by The Standard Fire Insurance Company, Certificate of Authority #3545, State of Domicile: CT. In CA: Boat and Yacht Insurance is underwritten by The Standard Fire Insurance Company. Certificate of Authority #3545, State of Domicile: CT. In WA: Automobile Insurance is underwritten by The Standard Fire Insurance Company. Homeowners Insurance is underwritten by Travelers Personal Insurance Company. Personal Article Floater Insurance is underwritten by The Phoenix Insurance Company and The Travelers Indemnity Company of America. Personal Liability Umbrella Insurance is underwritten by The Standard Fire Insurance Company, The Automobile Insurance Company of Hartford, Connecticut, The Travelers Indemnity Company of America, The Travelers Home and Marine Insurance Company, Travelers Commercial Insurance Company and Travelers Personal Insurance Company. Special Event Insurance is underwritten by The Standard Fire Insurance Company. Boat Insurance is underwritten by The Travelers Home and Marine Insurance Company. Yacht Insurance is underwritten by The Standard Fire Insurance Company, The Automobile Insurance Company of Hartford, Connecticut, and The Travelers Indemnity Company of America. All underwriting companies listed above are located at One Tower Square, Hartford, CT 06183. All underwriting companies in CA and WA listed above are located at One Tower Square, Hartford, CT 06183. Coverages, discounts, special program rates or savings, billing options, and other features are subject to availability and individual eligibility. Not all features available in all areas. Other terms, conditions or exclusions may apply. In FL: Homeowners insurance is not currently offered for new business.