QuantumSubro® Maximizes Your Subrogation Recoveries
Every year, organizations experience losses at the fault of others, costing enormous sums and consuming countless hours pursuing responsible parties. Many organizations do not have the resources or expertise to even attempt a recovery or are challenged by the difficulties of a subrogation pursuit. QuantumSubro® can help. Let us manage your subrogation losses, maximize your recoveries and directly impact your bottom line.
What is QuantumSubro and why it is right for you?
QuantumSubro is a unique subrogation company that provides a powerful and cost-effective recovery solution for those impacted by auto, commercial trucking, cargo, property, catastrophe and wildfire losses. QuantumSubro supports small to regional insurance carriers, risk managers, and any businesses that suffers losses and lack the resources or capacity to pursue responsible parties on their own. Even if your business is self-insured, this service helps you secure maximum recoveries.
Our dedicated team leverages the scale and expertise of Travelers subrogation resources including advanced analytics, data mining, predictive modeling and geospatial mapping capabilities to assist in developing our case, valuation and resolution strategies. All while keeping your information separate, secure and confidential.
Maximizing Recoveries with the QuantumSubro Advantage
Did you know that 15% of all claims each year close with missed subrogation opportunities? Sounds simple, but that 15% costs the insurance industry $15 billion yearly.1 Watch to find out how we are helping businesses like yours.
Source:
1 PropertyCasualty360, 2021 data.
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Did you know 15% of all claims close each year with missed subrogation opportunities?
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That could be money you're leaving on the table.
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The proof is in the numbers.
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QuantumSubro recovered $42,000 for an insurer when a neighbor's diseased tree damaged their customer's property.
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In another case, we recovered $14,000 for a small carrier after proving fault in an intersection accident.
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And when a tractor trailer crossed the center line and struck another vehicle that then hit our client’s commercial truck? We recovered $99,000 for that client.
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Those types of missed opportunities add up…
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…costing the insurance industry $15 billion annually.
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That’s where QuantumSubro comes in – a unique service that can help insurance carriers, risk managers
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…and business owners identify and pursue subrogation opportunities to maximize recoveries.
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QuantumSubro is powered by Travelers’ extensive subrogation success,...
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…recovering over $3.6 billion in the past five years alone, outperforming the industry’s property recovery rate by 108% and auto recovery rate by 59%.
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Our experts manage a wide range of losses, from auto and commercial trucking to cargo, property…
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…catastrophe, and wildfire, excelling in high-value and highly complex claims.
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The service is risk free. There are no sign-up or integration costs, and no fees unless there is a recovery.
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Plus, our efficient and personalized setup enables us to take losses immediately.
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QuantumSubro uses advanced data and analytics to give customers in-depth insights into their key performance indicators, recovery trends, and loss patterns.
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Contact us today to learn what QuantumSubro can do.
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Copyright 2025, The Travelers Indemnity Company. All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of the Travelers Indemnity Company in the U.S. and other countries. One Tower Square, Hartford, CT 06183.
This material does not amend, or otherwise affect the provisions of any insurance policy issued by Travelers. It is not a representation that coverage does or does not exist for any particular claim or loss under any such policy. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policy provisions, and any applicable law. Availability of coverage referenced in this can depend on underwriting qualifications and state regulations.
Successful insurance subrogation outcomes:
We recently recovered over $41,000 for a small carrier. Their customer’s property was damaged by a neighbor’s tree during a storm. We were able to prove that the tree was diseased before the storm and the property owner failed to remove it.
We recovered over $13,000 for a small carrier. Their customer’s vehicle was damaged at an intersection with a four-way stop. We found a witness who confirmed that the responsible party accelerated into the intersection, causing the accident. We were able to recover 90% of the carrier’s payout.
We recovered over $53,000 after a tenant in a rental property caused a grease fire. The tenant had initially been unresponsive. The recovery process was stalled. Through our investigation, we were able to gather all the relevant facts and documents to support our theory of the loss, resulting in the issuance of a payment for our full demand to the rental company.
Note: Results may vary by jurisdiction.
“I have been thoroughly impressed with the service, professionalism and expertise provided by QuantumSubro. I wholeheartedly recommend their services for any subrogation needs. Subrogation is their daily focus, and their experience is evident in their work.”
- Current Client, President/CEO of mutual insurance company
What sets QuantumSubro apart from the competition?
A risk-free approach with no fees unless we recover.
A dedicated QuantumSubro team with industry and state-specific expertise that utilizes specialized handling techniques to pursue even the most complex losses.
Key performance indicator reporting that provides transparent and insightful claim information allowing our clients to identify loss trends and implement appropriate risk control strategies.
We work with your existing claim team, independent adjuster and/or third-party administrator to offer a scalable and sustainable operation, making sure you get the right resources to provide an end-to-end recovery service.
QuantumSubro clients include:
Small/medium sized carriers
You may have a claim team that does subrogation, but you are not sure if they are missing opportunities. Or perhaps, your concern is you do not have enough subrogation subject matter expertise or dedication. You may not have the right resources readily available to pursue all subrogation losses efficiently and effectively. The QuantumSubro team meets your needs and takes over identifying, investigating and pursuing subrogation opportunities.
Risk managers
Your plate is full taking care of so many areas that you do not have the time to make subrogation a priority. You don’t have time to find the carrier of the responsible party, know what information to gather, draft demand letters and follow up. You may be missing opportunities and forced to write off recoverable losses to the detriment of your employer’s bottom line. QuantumSubro can take the subrogation review, investigation and pursuit off your plate and maximize your recoveries on these losses.
Business owners
Are damages to your property and vehicles caused by others, eating away at your profits? For example, losses when you have to pay a deductible, those that seem too small to file or the repairs you make out-of-pocket because it seems like too much effort to track down the responsible party’s insurance information. Running your business is your top priority, but missing opportunities to recover and writing off those losses can have a significant impact on your bottom line.
Subrogation 101 and FAQs
The legal right to reimbursement for damages or losses from the responsible party or responsible party’s carrier.
- Duty: They failed to follow laws or act with care to prevent your harm.
- Breach: They knowingly or carelessly failed to fulfill their legal or ethical obligations.
- Causation: Their breach was the direct cause of your loss or damages.
- Damages: They caused you verifiable loss or damages.
After an initial investigation and retention of needed experts to determine the cause of loss, the first formal step in the process is to send a notice letter to all responsible parties. The letter should include the following information:
- Preliminary information: The date, location, claim number, insured's name and insurer's name.
- Basis to pursue the at-fault party: All key relevant facts surrounding the loss and your reason for pursuing the at-fault party.
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In addition to requests for documentation – relevant letters, repair records, police report, pictures, invoices, receipts, adjuster’s report, etc. – the responsible party’s carrier will likely want to conduct a joint examination of the scene of an accident with your Origin and Cause Investigator to confirm the cause of the loss and identify potential liability. This information is crucial to a successful subrogation demand and pursuit. QuantumSubro will obtain this information, putting all responsible parties on notice and coordinating these investigations and examinations.
Unlike a lawsuit that can result in compensatory and punitive damages, the demand in the subrogation process is typically based on the actual cash value or market value of the loss. Cycle times for losses depend on the line of business and complexity of the loss. Recovery time can range from months to a number of years.
Connect with us
If you want to learn if QuantumSubro by Travelers can help improve your bottom line and maximize your recoveries, contact us for a free no-obligation consultation or assessment of your losses.
Lori Oswald, JD - Business Development Director
Call Lori at 262.825.9219
Email Lori
Christopher Havey, CSRP, MBA - Claim Product Director
Call Christopher at 262.957.2350
Email Christopher
You can also email us at [email protected]. One of our team members would be glad to talk to you about a single claim or look through your loss history to help you identify potential loss recovery opportunities.
QuantumSubro is a proud affinity partner of the National Association of Mutual Insurance Carriers (NAMIC) and a member and sponsor of the National Association of Subrogation Professionals, the country's leading subrogation association.
QuantumSubro is also a member of The Lloyd’s Market Association (LMA), the leading organization of Lloyd's managing agents and members, providing essential support and expertise to enhance the operational excellence and global reputation of the Lloyd's insurance market.
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