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Risk Management Information Services (RMIS)

The information you want when you want it

Whether you're insured or self insure, have a bundled or unbundled program, Travelers e-CARMA® can help you manage your loss costs. Our risk management information system, an industry pace-setter since 1981, can provide you with the timely, comprehensive information you need to analyze loss data, keep up with claim activity and discover loss trends.

e-CARMA Mobile Risk ManagerTM will allow you to access vital risk management information anywhere, anytime on your mobile device with a web browser.

Fully integrated system

With one quick, secured logon to e-CARMA, you'll have access to:

  • Notice of loss reporting — Report a claim online and receive a claim number immediately.
  • OSHA recordkeeping — Automatically populate all OSHA forms online.
  • Presentation quality reports and graphs.
  • Claim Alerts — Push customized claim activities daily to your PC, smartphone or any level of your organization.
  • Online provider network — Access network provider information online.
  • Claim status — Monitor up-to-the-minute claim data.
  • My Diary — Create and track your risk management activities.
  • Policy view — Electronically access policy details such as declarations, coverage, endorsement and audit information.
  • Billing information — Review detailed payment activity.
  • Risk control links — Access risk control white papers and training offerings.
  • Links to RMIS-related websites — Visit our comprehensive listing of important websites.
  • Broadcast messages — Learn about e-CARMA enhancements, data updates and training opportunities.

Dedicated service

e-CARMA provides the support and training you'll need to get the most out of the system, including personalized service from a dedicated RMIS information account executive who will work closely with your risk management department. Training and networking opportunities include:

  • Regional hands-on training sessions.
  • Webinars.
  • Travelers Online Learning Center, available 24/7.
  • RMIS's annual user conference.

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