Risk Management Information Services (RMIS)
Travelers RMIS uses advanced technology to gather and analyze many elements that can have a significant impact on loss experience. The e-CARMA® custom-built suite of products is an all-encompassing, single platform that provides timely and comprehensive loss information and reports to help our customers meet their risk management goals.
Fully Integrated System
As an industry pace-setter since 1984, we pride ourselves on the ability to offer a system that is fully integrated with many comprehensive and customizable features to meet the needs of your organization.
With one quick, secured logon, e-CARMA offers access to:
- Online claim reporting with immediate claim number assignment
- Up-to-the-minute claim data in Claim Status
- Presentation-quality reports and graphs
- Claim activity, open inventory and alerts in a quick view format
- OSHA reporting tool to help you efficiently manage your OSHA logs
- Recorded webinars
- Policy details and audit information
- Risk Control resources
- Links to risk management-related websites
- e-CARMA Mobile Risk Manager® to help you manage your claims while on-the-go
Dedicated Service
Our dedicated Information Account Executives (IAEs) are industry experts with an average of 18 years' experience. Your IAE will learn your organization model and risk management needs and act as an extension of your team.
Key services include:
- Guiding you through implementation and offering support going forward
- Configuring your account to meet the unique needs of your organization through custom location codes and other data items
- Customizing a training schedule with the various offerings that are available
- Incorporating other carrier data from prior carriers or vendors for extensive analysis
- Providing consultative service to customize solutions to your unique analytical needs
