Risk Management Information Services (RMIS)

Travelers RMIS uses advanced technology to gather and analyze many elements that can have a significant impact on loss experience. The e-CARMA® custom-built suite of products is an all-encompassing, single platform that provides timely and comprehensive loss information and reports to help our customers meet their risk management goals.

Fully Integrated System

information information

As an industry pace-setter since 1984, we pride ourselves on the ability to offer a system that is fully integrated with many comprehensive and customizable features to meet the needs of your organization.

With one quick, secured logon, e-CARMA offers access to:

  • Online claim reporting with immediate claim number assignment
  • Up-to-the-minute claim data in Claim Status
  • Presentation-quality reports and graphs
  • Claim activity, open inventory and alerts in a quick view format
  • OSHA reporting tool to help you efficiently manage your OSHA logs
  • Recorded webinars
  • Policy details and audit information
  • Risk Control resources
  • Links to risk management-related websites
  • e-CARMA Mobile Risk Manager® to help you manage your claims while on-the-go

Dedicated Service

Our dedicated Information Account Executives (IAEs) are industry experts with an average of 18 years� experience. Your IAE will learn your organization model and risk management needs and act as an extension of your team.

Key services include:

  • Guiding you through implementation and offering support going forward
  • Configuring your account to meet the unique needs of your organization through custom location codes and other data items
  • Customizing a training schedule with the various offerings that are available
  • Incorporating other carrier data from prior carriers or vendors for extensive analysis
  • Providing consultative service to customize solutions to your unique analytical needs
RMIS Service RMIS Service

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