The road is an uncertain place. If your business has vehicles on the road, chances are one of them will eventually experience a problem, potentially leaving your customers and driver stranded. With Roadside Assistance Coverage you can have peace of mind knowing that help is just a phone call away.
For Roadside Assistance help call 1.800.238.6225, option 3
Roadside Assistance Covers:
Towing or flatbed transport (up to 100 miles)
Jump starting a dead battery
Changing a flat tire
Key lock-out service
Delivery of fuel, oil, water or other vehicle fluids*
Accessing your Roadside Assistance
With Roadside Assistance you no longer need to find a nearby service provider or pay out of pocket for covered services when an incident occurs. Simply call the phone number on the roadside coverage card or vehicle ID card and a service professional is dispatched to your location.
When help is needed just call 1-800-238-6225, option 3, anytime day or night.
*Coverage does not cover the cost of supplies, replacement parts, fuel, other fluids or any labor performed at the service or repair facility.
Roadside Assistance is available for customers who have comprehensive or specified loss of coverage in any state, except Alaska. Eligible vehicles include passenger vehicles, light trucks (up to 10,000 pounds GVW), and service/utility trailers (with a load capacity of 2,000 lbs. or less).
The payment process for Towing and Labor Coverage is different than the payment process for Roadside Assistance Coverage. Towing and Labor Coverage offers assistance at a pre-negotiated rate and you are required to pay out of pocket. You will be provided an invoice that you can submit to Travelers for reimbursement consideration.
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