What should I do if I was referred but lost my sign-up details?

If you’ve misplaced your link, you can reconnect with Westhill here.

Why should I use the Repair Network?

MyTravelers Repair Network for Property provides you with access to top-quality contractors for your repair needs and is backed by Westhill's workmanship warranty for up to five years.

What makes these contractors reputable?

Contractors in the program meet high enrollment standards, including background checks, licensure and appropriate insurance requirements.

Will I be able to directly contact these contractors in the event of an issue?

Yes, you and your contractor can communicate with ease via chat, phone or email.

What should I do if I need more help?

If additional support is needed, the Westhill team is ready to help. Contact them at travelers@westhillglobal.com or 678.888.3755.

Using MyTravelers Repair Network for Property to Find a Reputable Contractor

After a property loss, you need a contractor you can trust.

Together with Westhill, MyTravelers^® Repair Network for Property can now provide you with a simple and convenient digital experience that makes finding contractors for property repairs easier.

Read transcript

(MUSIC PLAYING)

(DESCRIPTION)
Travelers Logo
TEXT: Connecting to Contractors: MyTravelers^® Repair Network for Property

(DESCRIPTION)
A business and a home are on screen. A leaky pipe appears over the business and a hailstorm damages the roof of the home. Lots of question marks appear over the screen.

(SPEECH)
After a property loss, you may have a lot of questions.

(DESCRIPTION)
A magnifying glass comes in to check out the question marks. A contractor is revealed.

(SPEECH)
How to find a trusted professional to restore your property should be an easy one to answer.

(DESCRIPTION)
Zoom out to see more contractors. A disclaimer appears to say: “Customers always have the right to work with any contractor they choose.”

(SPEECH)
If you’re not already working with someone, the MyTravelers^® Repair Network program offers access to top-rated contractors who can expertly repair your property damage.

(DESCRIPTION)
A few of the contractors go away as a checklist appears next to them. The magnifying glass returns as many of the contractor’s pop away. We are left with two remaining, and a Travelers umbrella attaches to them.
TEXT: Background checks, Licensure Requirements, Insurance Requirements

(SPEECH)
To qualify for the program, contractors meet stringent enrollment standards, including background checks, and licensure and insurance requirements.

(DESCRIPTION)
The two contractors scale up and are centered on the screen. Their circles each turn around revealing new icons.
TEXT: Quality Repairs, Exceptional Service

(SPEECH)
In addition, they must adhere to Travelers’ performance expectations by delivering quality repairs and exceptional service.

(DESCRIPTION)
A stack of papers appears with an award on them.
TEXT: 5-year workmanship warranty

(SPEECH)
Plus, repairs include up to a 5-year workmanship warranty.

(DESCRIPTION)
A hand is holding a cell phone to take the viewer through the process. First, we see a construction company with reviews.
TEXT: Construction & Co., Reviews and Testimonials, Affiliations and Certifications

(SPEECH)
Getting connected with a contractor is easy…

(DESCRIPTION)
A hand comes in to select the construction company. Then it selects a day and time. A bulleted list appears next to the phone.
TEXT: Schedule an appointment, Select Contractor, Schedule Repair, Track Repair, Construction & Co., Schedule Your Appointment, Select Times & Proceed, Schedule an appointment

(SPEECH)
We’ll match you with a recommended contractor based on your needs. Once you confirm your selection, you can schedule an appointment,

(DESCRIPTION)
A hand comes in to submit and download the warranty. A bulleted list appears next to the phone.
TEXT: View project status, Select Contractor, Schedule Repair, Track Repair, Your Project is in Progress, Submit to Download Warranty

(SPEECH)
view the status of your project

(DESCRIPTION)
A hand comes in to download the warranty. A bulleted list appears next to the phone.
TEXT: Claim #A1234567, Congratulations, your project has been completed, Download Warranty, Select Contractor, Schedule Repair, Track Repair

(SPEECH)
and download your warranty in a single digital experience.

(DESCRIPTION)
The two contractors with Travelers icons re-appear. They turn into the opening building and house with the issues. Those issues resolve and the structures are fixed.

(SPEECH)
It’s more than a network of trusted professionals, it’s the peace of mind you deserve. Still have questions? Check your enrollment email for details or ask your Claim professional.

(DESCRIPTION)
Travelers logo
TEXT: Still have questions? Check your enrollment email for details or ask your Claim professional.
© 2024 The Travelers Indemnity Company.
All rights reserved. Travelers and the Travelers Umbrella logo are registered trademarks of the Travelers Indemnity Company in the U.S. and other countries. One Tower Square, Hartford, CT 06183. This material does not amend, or otherwise affect the provisions of any insurance policy issued by Travelers. It is not a representation that coverage does or does not exist for any particular claim or loss under any such policy. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policy provisions, and any applicable law. Availability of coverage referenced in this document can depend on underwriting qualifications and state regulations.

How it works

When you file your claim, we'll let you know if you qualify for the Repair Network. We may also recommend the Repair Network if we determine you’re eligible after we inspect the loss. From there, you'll get sign-up details by email and can opt in with these steps:

Confirm your contact information, preferences and claim details to get started.