Mitigating Property Damage

Prevent further damage to your property

In the immediate aftermath of a property loss, you may need to take steps to reduce the possibility of further damage to your home, personal property or business.

Once you and your loved ones are safe, below are the steps we suggest you take to protect your property after a loss.

Step 1: Protect your property from any further damage

Regardless of the nature of your loss, you should clean up and undertake any temporary repairs to prevent further damage. This may include doing things like boarding up windows, tarping your roof or cleaning up non-hazardous spills and debris. If necessary, you should consult with a professional to accomplish this. Additionally, you’ll want to assess your property for damage and save all repair expense receipts associated with the loss. 

Make sure to stay clear of downed or damaged utility lines, and if you plan to use a generator, never do so in a carport or garage.

For more specific damage types, find your scenario below:

Step 2: Collect relevant information

  • Make a list, take photos and/or video of damaged items (prior to cleanup, if possible).
  • Save all your emergency repair/expense receipts.

Step 3: If you're unable to stay in your house

If you are unable to stay in your home because it is unsafe to do so, make short-term living arrangements for the next couple of days. Your Claim professional will review the coverage on your policy and evaluate reimbursement of emergency expenses.

Step 4: Let us know if we can help

If you need help finding a contractor to provide any of the services mentioned above, contact your Claim professional for assistance or visit: Find a Claim Service Provider.

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