Report a Kidnap and Ransom Claim

Call the Travelers Policyholder Crisis Response Emergency Hotline (Constellis).

  • 1-713-918-6401 (North/South America)
  • 44-0-20-7-240-3237  (Europe, Africa, Asia, Australia)

For questions related to claim reporting or handling, please call 1-800-842-8496.

Available 24 hours a day, every day.