Other Personal Insurance Payment Options

Women paying bill with credit card and mobile phone.

Pay by mail

For personal insurance policies, mail payments to: 

Travelers Personal Insurance 
P. O. Box 660307 
Dallas, TX 75266-0307 
Note: Please write your account or policy number on your check or money order. 

For Claim Subrogation (FedEx only), mail payments to: 

Travelers Insurance 
Attention: Travelers – 4210 
3000 Kellway Drive, Suite 120 
Carrollton, TX 75006 

For overnight/certified mail delivery, mail payments to:

Travelers Insurance 
Attn: Lockbox Operations Box 660307 
1501 North Plano Rd. 
Suite 100 
Richardson, TX 75081 

Pay by phone or banking service

Pay by phone

Call the phone number located in the upper right-hand corner of your Travelers bill and follow the prompts provided. 

You can use your phone to:

  • Check your payment due date.
  • Pay your Travelers bill.
  • Have your payment posted to your account the next business day.
  • Check the last payment received.
  • Check your unpaid balance.
  • Find information about cancellations, changes, refunds and returned checks using our Automated Billing and Payment Services. 

Pay by home banking

You can make payments using your online bill pay service with your bank or financial institution. Ask your bank or financial institution if they offer this payment method.