Pay by mail

For Personal Insurance policies, mail payments to:
Travelers Personal Insurance
P. O. Box 660307
Dallas, TX 75266-0307
Note: Please write your account or policy number on your check or money order.

For overnight delivery, mail payments to:
Travelers Insurance
Attn: Lockbox Operations Box 660307
2701 East Grauwyler Rd., Bldg 1
Irving, TX 75061

For Claim Subrogation (FedEx only), mail payments to:
Travelers Insurance
Attn: Lockbox Operations 660339
2701 East Grauwyler Rd., BLDG 1
Irving, TX 75061

Pay by phone

Call the phone number located in the upper right-hand corner of your Travelers bill and follow the prompts provided.

You can use your phone to:
• Check your payment due
• Pay your Travelers bill
• Have your payment posted to your account the next business day
• Check the last payment received
• Check your unpaid balance
• Find information about cancellations, changes, refunds and returned checks using our Automated Billing and Payment Services

Pay by home banking

You can make payments using your online bill pay service with your bank or financial institution. Check with your bank or financial institution if they offer this payment method.

Back to all payment options