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Our Service Offering: Travelers Umbrella of Service

Travelers Umbrella of Services provides layers of service beyond the policy with professional services that help mitigate losses and deliver prompt, fair claim resolution when a loss does occur.

Integrated loss prevention solutions

  • Environmental risk control assessment can often be scheduled in a single visit, at the same time as the Commercial General Liability risk control assessment
  • Risk control representatives are located countrywide. They understand our customer's environmental risks and work one-on-one with them to reduce the risk of loss
  • Practical, prioritized, recommended actions are developed based on risk assessment findings

Policy Services

  • Efficient, timely delivery of policy documents, including endorsements

Superior claim service and resolution

  • Claim centers across the country ensure customers work with a Travelers professional, not a third party. Available 24/7
  • Dedicated specialists help improve environmental claim outcomes
  • Prompt and fair claims resolutions

This material does not amend, or otherwise affect, the provisions or coverages of any insurance policy or bond issued by Travelers. It is not a representation that coverage does or does not exist for any particular claim or loss under any such policy or bond. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policy or bond provisions, and any applicable law. Availability of coverage referenced in this document can depend on underwriting qualifications and state regulations.

Contact us

To reach a Travelers Environmental Practice specialist, please call us toll
free at:

1.866.787.2857