Terms and Conditions for Participating in the Travelers IntelliDrive® Program

Terms and Conditions for Participating in the Travelers IntelliDrive® Program

Your participation in the Travelers IntelliDrive program is subject to your acceptance of the following terms and conditions. If you do not agree with any part of these terms and conditions, you should not participate in the IntelliDrive program.

  1. You understand and agree:
    • To download the IntelliDrive app and updates on eligible smartphones. If you do not download the app you will be removed from the program. Please note that by downloading, installing or using the app you consent to be bound by the app End User License Agreement1. TrueMotion, Inc. is the vendor for the mobile app.
    • By providing your mobile number and/or mobile numbers for other drivers on the policy, you are acknowledging that you have full authority to provide us with those numbers, to enroll each driver in the IntelliDrive program, and to provide your consent of these terms and conditions on behalf of all enrolled drivers on your policy. All participating drivers will have access to the registration status and the driving performance for other drivers on the policy within the app.
    • The app collects information related to driving behavior including speed, braking, acceleration, time of day, and phone use.
    • The data collected from the app could result in the policy premium being discounted or increased2. A sufficient amount of data must be recorded before any utilization of the collected information occurs. A sufficient amount of data is defined as 500 or more miles. A neutral score will be given to enrolled drivers that do not obtain sufficient driving behavior data within the 90 day monitoring period. Once the monitoring period has completed, data is no longer collected through the app.
    • The mobile numbers you provided to Travelers are the actual primary numbers of the enrolled Drivers, and Drivers will carry their phones with them and keep them powered on for all trips where they are driving.
    • The app makes predictions about whether you are a driver or passenger. You have the opportunity to correct trips within 10 days using the app.
    • By sharing your mobile numbers with us, you are providing express consent for each mobile number to receive text messages from or on behalf of the Travelers Indemnity Company and its property casualty affiliates.
    • The IntelliDrive app is intended to be used solely by drivers of legal age and holding a valid state driver’s license.
  2. Ending Enrollment: You may opt-out of the IntelliDrive program within 45 days of enrollment without impact to your policy, other than loss of the participation discount.  Withdrawals after 45 days from enrollment may affect the policy’s premium3. If you wish to opt out of the IntelliDrive program, call either Travelers or your agent to do so.
  3. We reserve the right to revise the terms of the IntelliDrive program and inform you of the revisions by mail, email or text. Your continued participation in the program confirms your agreement to the revisions.
  4. We may terminate, change, suspend or discontinue any aspect of the IntelliDrive program at any time.
  5. You may elect to complete another monitoring period subject to the program’s guidelines, and we may also require you to download the app for a new monitoring period.

1. For app users residing in the state of WA, (i) the terms of the End User License Agreement are governed by the laws of the State of Washington, without regard to its principles of conflicts of law, regardless of your location and (ii) the arbitration provision in the End User License Agreement shall only apply to the extent the parties mutually agree to binding arbitration.

For app users residing in D.C., (i) the terms of the End User License Agreement are governed by the laws of D.C. (subject to the Arbitration Act of 2007; D.C. Law 17-111) without regard to its principles of conflict of law, regardless of your location, (ii) arbitration will be run by the procedural policies under the Arbitration Act of 2007, not the arbitration company’s policies and (iii) can only be binding arbitration if both parties agree to it after the dispute arises.

2. In DC, MT, and NC, data collected from the app will not result in the policy premium being increased.

3. In KS, you may opt out of the IntelliDrive program within 90 days from enrollment without impact to your policy, other than a loss or adjustment to your Enrollment Discount. Withdrawals after 90 days from enrollment may affect the policy’s premium. In MT, you may opt out of the IntelliDrive program at any time.

The Travelers IntelliDrive program is administered by the Travelers Indemnity Company on behalf of all underwriting companies issuing Travelers automobile policies. Reference to “Travelers” or “We” includes The Travelers Indemnity Company on behalf of such underwriting company.

These terms and conditions do not amend, or otherwise affect the provisions or coverage of your policy.

PL-50664 (08-21)