Understanding Insurance Fraud

Intentional car accidents. False workers compensation claims. Staged slip-and-fall incidents. Whether you call them scams, cons or rip-offs, they are all forms of insurance fraud. Every year, billions of dollars are lost to fraudulent schemes – harms that impact both individuals and businesses.

At Travelers, our dedicated Investigative Services team forms the largest and most comprehensive fraud unit in the industry. We are committed to detecting, preventing and addressing fraudulent activity – and with your help, we can do even more.

If you suspect that fraud has been committed, you can report it confidentially here.* While we will make every effort to protect your identity, please note that in some instances – such as the need for conducting a thorough investigation or because of compliance with legal requirements – confidentiality may not be guaranteed. If you prefer, you may consider submitting your report anonymously.  

*Travelers’ Fraud Line is available 24 hours a day, 7 days a week. The Fraud Line is the appropriate place to report fraud. Please note that we do not monitor or respond to reports sent to Travelers employees’ personal email, phone or social media accounts.