Ensure On-Time Payments - Avoid Postal Delays
Recent US Postal Service changes could affect delivery of bills and documents. As a result, important insurance documents, including bills and payments by check could be delayed.
Help customers ensure on-time payments by:
Instead of mailing us a check, please direct customers to Travelers.com/AutoPay to:
- Schedule automatic payments
- Make a one-time payment online now: view payment options
Additional Resources: US Personal Insurance
- Have your customers sign up for paperless billing and policy delivery at MyTravelers
- Your customers will have secure, 24/7 access to their account, the ability to make a one-time payment or schedule AutoPay so they don’t need to mail us a check. Many states also offer a discount for signing up for AutoPay.
- Reach your customers on social media by deploying a free campaign through ToolKit+
Additional Resources: US Business Insurance and Bond & Specialty Insurance
- Have your customers enroll in MyTravelers where customers can view their bill or make a payment
Frequently Asked Questions
A. Recent US Postal Service changes could delay the delivery of bills and important documents. For Personal insurance, call 800.842.5075. For US Business Insurance and Bond & Specialty Insurance, call 800.252.2268. We will review their account together.
A. Recent US Postal Service changes could delay the delivery of bills and important documents. To ensure payments and documents are received on time, instead of mailing us a check, please have your customers sign up for paperless billing and policy delivery at MyTravelers.com. Your customers will have secure, 24/7 access to their account, the ability to make a one-time payment or schedule AutoPay so they don’t need to mail us a check. Many states also offer a discount for signing up for AutoPay.
Alternatively, they can go to Travelers.com/AutoPay to make a one-time payment or sign up for automatic payments.
If you are an Agent that utilizes Agency Bill, please log in to ForAgents for more information.
A. Recent US Postal Service changes could delay the delivery of bills and important documents. To check the status of your account, schedule a one-time or automatic payments, log on to MyTravelers.com. If you are an Agent that utilizes Agency Bill, please log in to ForAgents for more information.