Ensure On-Time Payments - Avoid Postal Delays

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By Travelers
2 minutes

Recent U.S. Postal Service changes could affect delivery of bills and documents. As a result, important insurance documents, including bills and payments by check, could be delayed.

Help customers ensure on-time payments by:

Instead of mailing us a check, please direct customers to Travelers.com/AutoPay to:

Additional Resources: U.S. Personal Insurance

  • Have your customers sign up for paperless billing and policy delivery at MyTravelers
  • Your customers will have secure, 24/7 access to their account, the ability to make a one-time payment or schedule AutoPay so they don’t need to mail us a check. Many states also offer a discount for signing up for AutoPay.
  • Reach your customers on social media by deploying a free campaign through ToolKit+

Additional Resources: U.S. Business Insurance and Bond & Specialty Insurance

  • Have your customers enroll in MyTravelers, where customers can view their bill or make a payment

Frequently Asked Questions