Ensure On-Time Payments - Avoid Postal Delays
Due to the impact of COVID-19, the US Postal Service is experiencing volume increases and limited employee availability. As a result, important insurance documents, including bills and payments by check could be delayed.
Help customers ensure on-time payments by:
Instead of mailing us a check, please direct customers to Travelers.com/AutoPay to:
- Schedule automatic payments
- Make a one-time payment online now: view payment options
Additional Resources: US Personal Insurance
- Have your customers enroll in MyTravelers where customers can view their policy and bill information and pay bills
- Check out additional resources on ToolKit+
Additional Resources: US Business Insurance and Bond & Specialty Insurance
- Have your customers enroll in MyTravelers where customers can view their bill or make a payment
Frequently Asked Questions
A. Due to the impact of COVID-19, the US Postal Service is experiencing unprecedented volume increases and limited employee availability. For Personal insurance, call 800.842.5075. For US Business Insurance and Bond & Specialty Insurance, call 800.252.2268. We will review their account together.
A. Due to the impact of COVID-19, the US Postal Service is experiencing unprecedented volume increases and limited employee availability. As a result, bills and payments could be delayed. To ensure payments get to us on time, instead of mailing us a check, please go to Travelers.com/AutoPay to make a one-time payment or sign up for automatic payments. If you are an Agent that utilizes Agency Bill, please log in to ForAgents for more information.
A. Due to the impact of COVID-19, the US Postal Service is experiencing unprecedented volume increases and limited employee availability. As a result, your bills and payments could be delayed. To check the status of your account, schedule a one time or automatic payments, log on to MyTravelers.com. If you are an Agent that utilizes Agency Bill, please log in to ForAgents for more information.