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  • Stategies for Resuming Building Operations After a Shutdown

Strategies for Resuming Building Operations After a COVID-19 Shutdown

By Travelers Risk Control
man in gloves and mask at a control panel, Resuming Building Operations After a Shutdown man in gloves and mask at a control panel, Resuming Building Operations After a Shutdown

Many real estate owners, managers and tenants are focused on getting back to business as safely as possible during the COVID-19 pandemic. This not only includes taking steps necessary to help prevent the spread of the virus, but also reopening buildings and restarting equipment. Buildings and equipment may have been left idle or reduced in capacity, which can lead to quickly deteriorating conditions and other issues that arise when a building is not routinely attended.

Reopening safely can involve many different aspects and multiple concerns to consider. It is important to bring together individuals representing your primary operations as you develop and update your reopening plan. This can help in establishing a consistent and coordinated approach. Be sure to identify and communicate responsibilities and roles for each team member. The roles should align with individuals' areas of expertise – whether it be the building, employee safety or procedure development. Regular communication between team members can help to reduce potential oversight or duplication of efforts and help ensure a successful implementation and monitoring of your plan.

Cleaning and Disinfecting

Be sure to consider cleaning and disinfecting requirements as stated in state and local health guidance. If your building has been unoccupied for seven-days or more due to COVID-19, the Centers for Disease Control and Prevention (CDC) recommends completing normal routine cleaning and disinfecting procedures. If operations have continued under a limited basis, consider additional cleaning and disinfecting procedures.

Building Envelope

Evaluate the building envelope – the walls and roof – to ensure it has not been compromised during a shutdown or period of reduced operations, as roof maintenance may have lapsed, or your building may have sustained damage due to severe weather. Inspect interior walls and ceilings for signs of water damage, cracks or settling of foundation walls. If safe to do so, access the roof and visually inspect roof-mounted equipment for signs of damage. Consider hiring a licensed contractor to complete the inspection if you cannot safely access the roof. Also check the roof covering and flashing for signs of damage. Be sure to clean out debris located around roof drains to help prevent standing water.

It is also important to inspect gutters to make sure they are free from debris and are discharging water away from the building. Check windows to ensure there are no broken panes or signs of water damage. If there is a sump pump in the basement of your building, verify it is functioning properly.

Electrical

Electrical systems that remained in service during a property shutdown may have functioned at reduced load. Have a qualified electrician restore electrical loads slowly to detect any problems and prevent damage. Once power is fully restored, have maintenance personnel assess the building equipment to ensure it is operating properly.

Emergency power systems, such as emergency power generators or Uninterruptible Power Supply (UPS) systems, should be tested as soon as practical in accordance with the original equipment manufacturer’s (OEM) guidelines and normal practices. A qualified individual familiar with the operation of the equipment should physically inspect it and observe the emergency equipment testing.

If the electrical distribution system was de-energized during a shutdown, have a qualified electrician inspect all electrical panels prior to reenergizing the system. Extreme caution should be taken to prevent unexpected personal safety hazards while reenergizing the system.

HVAC and Plumbing

In most cases, HVAC and plumbing systems will have remained in service during a COVID-19 pandemic shutdown. Whether or not the systems were shut down, their proper operation should be verified as soon as practical prior to re-occupancy of the buildings.

Qualified contractors or employees familiar with the proper operation of the equipment should verify that the equipment has no signs of leakage and is maintaining proper temperature, that fluid levels are as expected and, where applicable, that the equipment cycles on and off in accordance with normal operating parameters.

Efforts should be made to flush the building’s water system to help remove the potential for mold or bacteria buildup.

Emergency Systems

If your property was shut down or operations were limited due to the COVID-19 pandemic, check and confirm that your fire alarms and sprinkler systems are functioning properly. Begin by reviewing the records of the last inspection or service and complete the inspection, testing and maintenance that may have lapsed.

  • Fire detection and alarm systems should be checked in accordance with NFPA 72, National Fire Alarm and Signaling Code. Smoke and heat detectors should be visually inspected. If you use a monitoring company, confirm that it receives supervisory and alarm signals.
  • Sprinkler systems and fire pumps should be maintained in accordance with NFPA 25, Standard for the Inspection, Testing and Maintenance of Water-Based Fire Protection Systems. Travelers also has maintenance guidelines. If a sprinkler system was shut off, it should be promptly restored and tested. Begin by completing a self-inspection to identify what can be done in-house and what requires a contractor.
    • Inspect all control valves to ensure that they are in the appropriate positions.
    • Inspect sprinkler riser pressure gauges, record the readings and compare them to previous results.
    • Run a churn test of the fire pump if your building has one.
    • Have a contractor conduct a 2-inch main drain flow test and test the water flow alarms.
  • Ensure that life safety systems are tested and maintained in accordance with NFPA 101, Life Safety Code. Conduct a 30-second test on all egress lighting. If your facility includes additional life safety systems such as fire doors or smoke control systems, be sure to inspect, test and maintain them as necessary.

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Returning equipment to normal operation after an extended idle period, such as following the COVID-19 pandemic, can increase the risk of equipment failure, particularly during startup.

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Preparing Your Property for Employees, Tenants and Patrons During and After the Pandemic

As you think about reopening your business, prepare your property to be safer for employees, tenants and patrons. Consider establishing and updating proper cleaning and sanitation procedures and protocols to help create a safer post-pandemic work environment.

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The information provided in this document is intended for use as a guideline and is not intended as, nor does it constitute, legal or professional advice. Travelers does not warrant that adherence to, or compliance with, any recommendations, best practices, checklists, or guidelines will result in a particular outcome. In no event will Travelers, or any of its subsidiaries or affiliates, be liable in tort or in contract to anyone who has access to or uses this information for any purpose. Travelers does not warrant that the information in this document constitutes a complete and finite list of each and every item or procedure related to the topics or issues referenced herein. Furthermore, federal, state, provincial, municipal or local laws, regulations, standards or codes, as is applicable, may change from time to time and the user should always refer to the most current requirements. This material does not amend, or otherwise affect, the provisions or coverages of any insurance policy or bond issued by Travelers, nor is it a representation that coverage does or does not exist for any particular claim or loss under any such policy or bond. Coverage depends on the facts and circumstances involved in the claim or loss, all applicable policy or bond provisions, and any applicable law.