Roadside Assistance & Towing Services
If your vehicle is inoperable due to a non-accident related event, such as a flat tire or mechanical breakdown, we're here to help. Travelers can connect you to services arranged by a national vendor that can help you with a flat tire, jump start, key lockout, delivery of fuel, winching or give you a tow.*
Roadside Assistance for Individuals
Call 1-800-252-4633, select option 3
Roadside Assistance for Business
Call 1-800-238-6225, select option 1 for Business Insurance, then select option 3
Roadside Assistance Overview
- Roadside Assistance is available 24/7.
- Roadside Assistance services are arranged by a select national vendor.
- If you're a Travelers customer and do not have Roadside Assistance Coverage, we can offer you Roadside Assistance at your own expense through our vendor and its national network of providers.
Having issues with an existing Roadside Assistance request?
If you have a personal auto policy call 1-855-226-2092, or if you are a business insurance customer, call 1-844-377-0959.
Do you need to request reimbursement for a recent tow?
If you have a personal auto policy click the reimbursement form link to submit a roadside assistance reimbursement request. If you have a business auto policy, call 1-800-238-6225.
* The cost of supplies, replacement parts, keys, fuel, other fluids or any labor performed at a service or repair facility are not included. Mileage and distance limits apply.