Roadside Assistance & Towing Services

If your vehicle has stopped running due to a non-accident related event, such as a flat tire or mechanical breakdown, we’re here to help. Travelers can connect you to services arranged by a select national vendor that can be dispatched to help you with a flat tire, jump start, key lockout, delivery of fuel, winching or even give you a tow.^*

How does roadside assistance work?

• Roadside Assistance is available 24/7.
• Roadside Assistance Coverage services are arranged by a select national vendor.
• If you're a Travelers customer and do not have Roadside Assistance Coverage, we can offer you services at a discounted rate through our vendor and its national network of providers.

Having issues with a previously submitted Roadside Assistance request?

If you are a personal insurance customer, call 1-855-226-2092, or if you are a business insurance customer, call 1-844-377-0959.

Do you need to request reimbursement for a recent tow?

If you are a personal insurance customer, call 1-800-252-4633, or if you are a business insurance customer, call 1-800-238-6225.

^{* The cost of supplies, replacement parts, keys, fuel, other fluids or any labor performed at a service or repair facility are not included. Mileage and distance limits apply.}