Catastrophe Response

When a natural disaster or other catastrophic event hits, Travelers helps you manage your claim and recover. Our sophisticated tools allow us to actively monitor weather and claim activity so we can act. Here are a few of the ways we help you in the event of a catastrophic claim.

Image of a red Travelers truck on a dark blue background. Text, Specialized Claim Support, Catastrophe Response.  

Catastrophe Mobilization
Our dedicated Catastrophe Response Team and National Catastrophe Center coordinates response activity as a situation develops. In the event of a large catastrophe, we have thousands of employees available to help.

Claim professionals are strategically located in cities and towns across the country and our fleet of custom-built Mobile Claim Offices can be deployed to affected areas as needed.

Resolution Excellence
We’re committed to helping you get back on your feet as quickly as possible following a disaster. Our dedicated catastrophe response allows us to resolve most claims within 30 days1. In addition, we can coordinate emergency housing for families and pets, arrange water mitigation assistance and help you find other services.

Sophisticated Technology
We proactively monitor weather trends and events across North America to facilitate the immediate deployment of our staff.

1Based on Personal and Business Insurance catastrophe claim data, 2018