Catastrophe Response

Ready to help you and your neighbors immediately

When disaster strikes you need claim support that's fast, effective and reliable. At Travelers, we make sure we're there whenever and wherever you need us, helping you recover quickly and get back on your feet.

Travelers has hundreds of specially trained catastrophe response experts throughout the country who are prepared to deploy to a disaster site in 24 hours or less, ensuring we're ready to help wherever and whenever a catastrophe strikes. Our Enterprise Response strategy enables us to deploy additional claim professionals and support staff from other offices across the country.

Customers can report losses any time, day or night, online or via our call centers.

Our Mobile Claim Offices—custom-built RVs—travel directly to affected communities, so claim specialists can immediately respond to your needs. Once on site, they'll help you file your claim and plan next steps.

Our Catastrophe Management Center allows us to coordinate response activities in a controlled environment away from the disaster area.