Emergency Response
We’re ready to help you get back on your feet after a natural disaster. Please contact us as soon as possible to file your claim. After receiving your claim, a Travelers Claim professional will explain the next steps and assist you through the process.
Affected by a catastrophe?
File your claim online. Available 24 hours a day, every day.
Mobile claim offices
If you’re in an area affected by a disaster, you can visit us for immediate claim assistance and safety information with the personal service you expect.
There are currently no Mobile Claim Offices deployed.
More Prepare & Prevent
Wildfires
Air Quality Health Concerns Related to Wildfire Smoke
Here are some steps to help protect employees from poor air quality due to chemicals, gases and fine particles contained in smoke and ash from wildfires.
Agribusiness Resources
Wildfires: Before and After, How to Help Protect Your Agribusiness
Agribusinesses should take steps to protect the property they’ve worked hard to build. Here’s guidance on some things you can do to be better prepared.
Travelers Claim Corps
Wildfire Loss Detector App
The Wildfire Loss Detector App analyzes imagery taken after a major weather disaster to determine if a property was destroyed.
Additional resources
Claim next steps
Find out what you can expect after filing your claim.
Find a service provider
Search for a reputable service provider to repair your car or home, or to provide medical care.
Manage your claim experience
Tools and resources to help make the process more manageable.