Emergency Response
We’re ready to help you get back on your feet after a natural disaster. Please contact us as soon as possible to file your claim. After receiving your claim, a Travelers Claim professional will explain the next steps and assist you through the process.
Affected by a catastrophe?
File your claim online. Available 24 hours a day, every day.
Mobile claim offices
If you’re in an area affected by a disaster, you can visit us for immediate claim assistance and safety information with the personal service you expect.
There are currently no Mobile Claim Offices deployed.
More Prepare & Prevent
How to Help Prevent Frozen Pipes
Wondering how to prevent frozen pipes this winter? Learn which pipes are most at risk, and get tips on preventing frozen pipes.
8 Disaster Preparedness Tips
Disaster preparedness before a storm can help when a disaster is approaching. Learn how you can prepare for disaster.
Generator Safety
Using a generator for emergency power? Help keep your home safe with portable generator safety information.
Additional resources
Claim next steps
Find out what you can expect after filing your claim.
Find a service provider
Search for a reputable service provider to repair your car or home, or to provide medical care.
Manage your claim experience
Tools and resources to help make the process more manageable.