skip to main content
Travelers Home Page
  • About Travelers
  • Careers
  • For Agents
  • For Investors

Problems logging in?   |   Register now

  • For Individuals
    • Overview
    • Products
      • Car
      • Home
      • Renters
      • Condo
      • Landlord
      • Boat & Yacht
      • Weddings
      • Umbrella
      • All Products
    • Tools & Resources
      • Insurance 101
      • Home Central
      • Travelers Garage
    • Affinity Group Discount
    • Online Service
      • Get a Quote
      • Find an Agent
      • Report a Claim
      • Pay Your Bill
  • For Business
    • Overview
    • Products & Solutions
      • Overview
      • Boiler & Machinery
      • Commercial Auto & Trucking
      • Cyber
      • Environmental Liability
      • Excess Casualty & Umbrella
      • General Liability
      • Global Insurance
      • Inland Marine
      • Management & Professional Liability
      • National Programs
      • Ocean Marine
      • Property
      • Small Business Owner's Policy
      • Surety Bonds
      • Workers Compensation
        • Find an Agent
        • Report a Claim
        • Pay Your Bill
    • Industries
      • Overview
      • Agribusiness
      • Architects, Engineers & Surveyors
      • Auto & Truck Dealers
      • Business Services
      • Construction
      • Education
      • Energy & Renewable
      • Equipment Dealers
      • Financial Institutions
      • Food Services
      • Health & Related Services
      • Hospitality & Recreation
      • Manufacturing
      • Marine Industries
      • Museums & Fine Art
      • Non-Profit
      • Oil & Gas
      • Public Entities
      • Real Estate
      • Retail
      • Technology
      • Transportation
      • Wholesale & Distribution
        • Find an Agent
        • Report a Claim
        • Pay Your Bill
    • Services
      • Overview
      • Risk Control
      • Claim
      • Premium Audit
      • Online Customer Tools
      • Risk Management Information Services
      • Travelers Client Advantage
        • Find an Agent
        • Report a Claim
        • Pay Your Bill
    • Small Business
      • Overview
      • Automobile Insurance
      • Business Owner's Policy
      • Data Breach
      • Employment Practices Liability
      • Professional Insurance
      • Umbrella Insurance
      • Workers Compensation Inurance
        • Find an Agent
        • Report a Claim
        • Pay Your Bill
    • Large Business
      • Overview
      • Casualty
      • Cyber
      • Management & Professional Liability
      • Property
        • Find an Agent
        • Report a Claim
        • Pay Your Bill
    • Multinational Business
    • Insights & Expertise
      • By Topic
      • By Industry
        • Find an Agent
        • Report a Claim
        • Pay Your Bill
      • Find an Agent
      • Report a Claim
      • Pay Your Bill
  • Claim Center
    • Overview
    • Claim Services
      • Report a Claim
      • Should I File a Claim
      • Roadside Assistance
      • Auto Glass & Windshield Repairs
      • Check Claim Status
      • Find Claim Service Providers
    • Claim Support
      • Individuals
      • Business
      • Customer Stories
    • Report Fraud
    • Catastrophe
      • Get a Quote
      • Find an Agent
      • Report a Claim
      • Pay Your Bill
  • Prepare & Prevent
    • Overview
    • Individuals
      • For Households
      • For Drivers
      • Boating
      • Identity Theft
      • More
    • Business
      • Business Continuity
      • Cyber Security
      • Supply Chain Management
      • Workplace Safety
      • More
    • Weather
      • Emergency Preparedness
      • Hurricanes
      • Thunderstorms
      • Winter Storms
      • More
      • Get a Quote
      • Find an Agent
      • Report a Claim
      • Pay Your Bill
  • About Travelers
    • Overview
      • Awards & Recognition
      • Careers
      • Community
      • Diversity & Inclusion
      • Environment, Social & Governance Practices
      • History
      • Investors
      • Media Resources
      • News
      • Travelers Championship
      • Travelers Institute
      • Get a Quote
      • Find an Agent
      • Report a Claim
      • Pay Your Bill
  • Contact Us
    • Get a Quote
    • Find an Agent
    • Report a Claim
    • Pay Your Bill

Main Navigation

  • For Individuals

      • Insurance for Individuals

      • Products

        • Car
        • Home
        • Renters
        • Condo
        • Landlord
        • Boat & Yacht
        • Weddings & Events
        • Umbrella
        • More
      • Tools & Resources

        • Insurance 101
        • Home Central
        • Travelers Garage
      • Affinity Group Discount

      • Online Service

    • family taking picture in front of car

      It’s easy to get a free quote for auto insurance from Travelers in just a few minutes.

      Get an auto quote now
  • For Business

      • Products & Solutions

        • Commercial Auto & Trucking
        • Cyber
        • General Liability
        • Management & Professional Liability
        • Property
        • Small Business Owner's Policy
        • Surety Bonds
        • Workers Compensation
        • More
      • Industries

        • Construction
        • Energy & Renewable
        • Financial Institutions
        • Healthcare
        • Manufacturing
        • Real Estate
        • Technology
        • Transportation
        • More
      • Insights & Expertise

      • Services

        • Risk Control
        • Claim
        • Premium Audit
        • More
      • Pay Your Bill

      • Small Business

      • Large Business

      • Multinational Business

      • For Business Overview

    • 2018 Travelers Risk Index: cyber infographic

      Are Cyber Attacks Threatening Businesses? [Infographic]

      The 2018 Travelers Risk Index found that cyber risks remain a top concern among all businesses.

      View the infographic
  • Claim Center

      • Report a Claim

      • Should I File a Claim?

      • Roadside Assistance

      • Auto Glass & Windshield Repairs

      • Check Claim Status

      • Find Claim Service Providers

        • Auto Repair Shops
        • Emergency Property Services
        • Medical Providers
      • Support for Individuals

        • Auto Support
        • Home & Condo Support
        • Renters Support
        • Boat & Yacht Support
        • Umbrella Support
      • Support for Business

        • Auto Support
        • Property Support
        • Workers Comp Support
        • General Liability Support
        • More
      • Catastrophe Response

      • Customer Stories

      • Report Fraud

      • About Travelers Claim

    • Travelers Claim professional

      Travelers offers a network of specialized services.

      Find claim services
  • Prepare & Prevent

      • Featured

      • Individuals

        • For Households

          • Fire Safety
          • Home Maintenance
          • Home Safety
          • Smart Home
        • For Drivers

          • Distracted Driving
          • Safe Driving
          • Teen Driving
          • Traveling
        • Boating
        • Risk Index
        • Identity Theft
      • Business

        • Business Continuity
        • Risk Index
        • Cyber Security
        • Driver and Fleet Safety
        • Facilities Management
        • Product and Service Liability
        • Supply Chain Management
        • Workplace Safety
      • Industries

        • Construction
        • Manufacturing
        • Small Business
        • Technology
      • Weather

        • Earthquakes
        • Emergency Preparedness
        • Hurricanes
        • Thunderstorms
        • Tornadoes
        • Weather Alerts
        • Winter Storms
    • snowbird adjusting thermostat in home

      Snowbirds: Winterize Your Home While You're Away

      These home winterization tips can help prevent damage and theft at your property while you’re away for winter.

      Learn more
  • Contact Us

  • Featured
  • Individuals
  • Business
  • Weather
  • Home
  • Prepare & Prevent
  • Individuals
  • For Households
  • Home Safety
  • Generator Safety
Get a quote now or call 1.888.695.4625 1.555.555.5555 1.777.777.7777 1.888.342.5977
Find an Agent Log in to MyTravelers®

Travelers is proud to work with the finest Independent Agents

Travelers customer? Log in to MyTravelers®

Generator Safety

Storms or natural disasters can have the ability to knock your power out for an extended period of time. During an outage, portable generators can offer temporary power, but there are potential risks associated with the use of these generators. Generators can be dangerous, and can lead to illness and injury, and even death if used improperly.

When using a portable generator, it is important to take precautions for your safety and the safety of those in your home. Follow these guidelines for safe generator use:

  • Read the manufacturer's safety and operating manual before using your generator.
  • Never leave your generator running when you are away from your home or business.
  • Check your generator regularly during operation.
  • Use caution when touching your generator as many areas become hot and can burn you.

Be Sure Generator is Connected Correctly to Avoid Electrical Hazards

Electricity supplied by a generator has the same hazards as your regular utility-supplied electricity. You can face additional risks if your generator bypasses safety devices, such as circuit breakers, that are built into your electrical systems. Travelers recommends contacting an electrical contractor or the generator manufacturer for the proper installation of your generator.

  • Follow the manufacturer's instructions for properly grounding your generator to help avoid electrical shock.
  • Be sure your hands are dry and that you are not standing in water before touching the generator.
  • Never plug your generator into a wall outlet.
  • Plug appliances directly into the generator using manufacturer-specified cords or three-pronged extension cords with the proper amperage rating for the intended use.
  • Be aware that portable generators become hot while running and remain hot for a significant amount of time after they are shut down, creating a potential fire hazard.

Never Operate a Generator Indoors

Generators should not be operated indoors, in garages or basements, or near windows, vents or doors. Your generator should be kept well away from your home or business. A minimum distance of 25 feet is recommended; however, you should check your local ordinances and the manufacturer’s recommended practices for additional information. Be sure to take your neighbors/neighboring businesses' windows, vents and doors into account when positioning your generator. The exhaust from a generator can build up carbon monoxide (CO) – a colorless, odorless toxic gas – that can cause severe illness or even death.

  • Maintain a clear space of three to four feet on all sides and above the generator to allow for proper ventilation.
  • Help safeguard your home or business by installing battery-operated or plug-in/hard-wired with battery backup CO alarms. Be sure to routinely test them, and replace batteries as recommended by the manufacturer.

Refuel Safely

You should always use caution when refueling your portable generator. There is a risk of fire or getting burned because of the nature of the task. Follow these safety tips to ensure you properly refuel your generator.

  • Shut down your generator and allow it to cool completely before refueling. Gasoline, kerosene or other fuels used to run generators can ignite if spilled on hot engine parts.
  • Do not try to refuel a generator while it is running.
  • Make sure all generator fuels are stored and transported in approved containers.
  • Fuels should not be stored in or near your house or business. They should be stored in a separate, well-ventilated area or in an approved flammable liquids storage cabinet.
  • Do not smoke around fuel containers or while refueling your generator.
Top Stories
Carbon monoxide alarm

Tips to Help Prevent Carbon Monoxide

Take steps to help keep your family safe.

  • Learn more

Related Links

  • How to help prepare for a snow storm
  • How to use a fire extinguisher
  • Space heater safety tips

At Home

See All Home Safety Content

See All Home Content


Travelers logo

© 2018 The Travelers Indemnity Company. All rights reserved.

  • Travelers on Facebook
  • Travelers on YouTube
  • Travelers on Twitter
  • Travelers on LinkedIn
Products & Services
  • For Individuals
  • For Businesses
  • Claim Services
  • Prepare & Prevent
Our Company
  • About Travelers
  • Careers
  • Investors
Connect
  • Customer Support
  • MyTravelers®
  • For Agents
Legal & Compliance
  • Terms of Service
  • Privacy & Security
  • Accessibility
  • Producer Compensation Disclosure