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Identity fraud expense reimbursement coverage basics

What is Identity Fraud and how does it differ from Identity Theft?

  • Identity theft occurs when someone steals your personal information. In cases of identity fraud, criminals illegally obtain your personal information (such as a credit card number, medical identification number or Social Security number) and use the data to commit crimes in your name. Thieves may take over your existing accounts or use your name to open new accounts, or apply for loans, among other crimes.
  • Identity fraud is currently the fastest growing white collar crime in America.
  • You may not be aware that your identity has been stolen until a merchant or collection agency contacts you, seeking payment for a bill you know nothing about. Or, you may be declined for a loan or employment because your credit records show defaults on loans unknown to you. Travelers insureds have even been wrongly accused of crimes that were fraudulently committed in their names.


How Do Identity Thieves Get My Personal Information?

While the more elaborate schemes are the ones that often make headlines, most identity thieves (over 50%) still obtain a victim's information through conventional means including:

  • a lost or stolen wallet, check or credit card,
  • "dumpster-diving," or digging through your trash for statements and other financial information,
  • theft of mail from your mailbox.

Current findings indicate that about 11% of identity theft is traced to online, computer-based crimes. Identity thieves use fraudulent e-mails (a practice known as "phishing") and fraudulent web sites to trick you into revealing personal data online.


How Much Am I at Risk?

  • The number of identity fraud incidents is on the rise with more than 11.1 million adults victimized in 20091
  • To assess your own personal risk of identity fraud, click here and take the Identity Theft IQ test.


What Can I Do Can to Reduce My Chances of Becoming a Victim?


What Else Can I Do to Protect Myself?

Most experts agree that even if you take all the right precautions, you may not be able to prevent identity fraud from happening - in part because your personal information is not always in your control. Recently, for example, consumers' personal data has been lost or stolen from companies ranging from banks to retailers to personal data vendors.

What you can do is protect yourself with coverage that helps you in the unfortunate event that you do become a victim.

Travelers Can Help

In 1999, Travelers became the first insurer to offer consumers protection against identity fraud and now offers an expanded program of protection.

If you become a victim of identity fraud, this program provides you with help from a consumer fraud specialist who can guide you through the process of reclaiming your identity. This protection also reimburses you up to $25,000, with no deductible, for the expenses associated with repairing your compromised personal information.

Travelers identity fraud protection program can be added as an endorsement to a Travelers homeowners, condo, or renters policy for just $25 per year. To read more about this coverage, click here

If you already have a Travelers homeowners, condo or renters policy and would like to add identity fraud protection, click here (available in most states)

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To request a quote for a Travelers homeowners policy with identity fraud protection, click here

Coverage is provided by The Travelers Indemnity Company and its affiliates, Hartford, CT 06183

This material is for informational purposes only. All statements herein are subject to the provisions, exclusions and conditions of the applicable policy. For an actual description of all coverages, terms and conditions, refer to the insurance policy. Coverages are subject to individual insureds meeting our underwriting qualifications and to state availability.

1 2010 Identity Fraud Survey Report released by the Better Business Bureau and Javelin Strategy & Research.


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The information on this site is general in nature. Any description of coverage is necessarily simplified. Whether a particular loss is covered depends on the specific facts and the provisions, exclusions and limits of the actual policy. Nothing on this site alters the terms or conditions of any of our policies. You should read the policy for a complete description of coverage. Coverage options, limits, discounts and deductibles are subject to availability and to individuals meeting our underwriting criteria. Not all features available in all areas.

Insurance is underwritten by The Travelers Indemnity Company and its property casualty affiliates, One Tower Square, Hartford, CT. For a complete list of personal insurance underwriting companies, click here.