At Travelers, claim resolution goes beyond paying what we owe. It includes exploring opportunities to recover money paid from those responsible for losses. These efforts help us lower claim costs.
Focused Resolution Process
Our subrogation professionals focus on early claim involvement to maximize recoveries related to claims. These professionals work to promptly return deductibles in the event you're not liable for the loss. These Claim and subrogation professionals partner with you to obtain optimal claim resolutions.
Sophisticated technology helps us identify claims that may be good candidates for subrogation and route them to our National Subrogation Center or our Major Case Unit, which are dedicated to managing complex, high severity claims. This early intervention can help with proper evidence storage, prompt claim resolution and superior results.
We identify Property, Auto and Workers Compensation losses involving similar product failures or responsible parties. Our centralized Aggregate Strategy streamlines recovery efforts, resulting in a cost-effective and efficient recovery process.
This approach allows us to achieve greater recoveries and pursue claims that may not be cost effective for subrogation individually. Additionally, it allows us to capture data and recognize trends.