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    • Tips for Managing Risks Related to a Remote Workforce

      Tips for Managing Risks Related to a Remote Workforce

      With the current reality of more employees working from home through the pandemic, is your business ready for all the implications?

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    • Send us your receipts, photos, invoices and more with just a push of a button.

      Securely share information with your Claim team.

      Send us your receipts, photos, invoices and more with just a push of a button.

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      Managing Through COVID-19

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Claim Resources for Your Business

Explore the resources below to learn more about our claim tools and services.

  • Question mark icon
    Should I File a Claim?
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    Upload a File
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    File a Business Claim
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    Find a Service Provider
  • Mobile phone with checkmark Icon
    Check Your Claim Status
  • Stethoscope icon
    Workers Compensation Resources

When things go wrong, we're here to help.

Most routine claims can be filed using the "File a Business Claim" page. If you'd like to report or file a claim by phone you can do so with the following contact numbers:

  • Commercial Accounts: 800-238-6225
  • National Accounts: 800-832-7839
  • Construction: 877-828-4132
  • Northland: 800-328-5972
  • Cyber/Tech: 800-238-6225

Regardless of how you choose to file your claim, you should notify us as soon as possible after an incident occurs. The sooner you notify us, the sooner we can help.

Looking for your policy or account number?

Your account or policy number can be found on the policy declarations page, the monthly billing notice, or your vehicle identification card.

General Resources

Loss Reports

You can request loss runs via lossruns@travelers.com.

Please include the Policy Number, Policy Period and Line of Business in your email. Specify Excel or PDF format.

Customer Resource Group

The Customer Resource Group provides a single, on-demand point of contact connecting you to experienced Claim Account Executives. Reach us by phone, email or live chat. 

Risk Control

Our customer portal provides resources to help support your business’s risk management goals. Register now for access.

Product Specific Resources

Travelers claim services is dedicated to improving the claim process and we're investing heavily to meet your expectations. You can learn more about our tools, processes and investments with the links below. 

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Workers Compensation

Nurse and Medical Resources

TravComp Overview

Workers Compensation State Resources

Claim Workers Compensation Capabilities

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Auto

Auto Appraisal Methods

Auto Photo Capture App

Claim Auto Capabilities

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Property

Property Mitigation Guide

Property Exterior Inspection App

Claim Property Capabilities

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General Liability

General Liability Claim Process

Claim General Liability Capabilities

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© 2023 The Travelers Indemnity Company. All rights reserved.

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