What to Expect During a Workers Compensation Claim for Employers
A workers compensation claim can be an unfamiliar process involving many parties and responsibilities. Here’s an overview of what you can expect during the claim process.
File the claim and work with your Claim professional
After you’ve been notified of a workplace injury or illness, it is your responsibility to report the claim to Travelers promptly. After the claim has been reported, a Travelers Claim professional may contact you to gather details about the incident and your injured employee.
Help your employees navigate the recovery process
If an injured employee has questions or concerns about their claim, you can direct them to MyTravelers® for Injured Employees. It gives your injured employee a single point of access to help them more conveniently communicate with their Claim professional and get relevant information as they move through the claim process. To find the name of the assigned Claim professional, check if a claim is still open or find billing information, search by the claim number and date of injury here.
Participate in your employee’s return-to-work plan
Your role in your injured employee’s recovery is important. You may be asked to provide an alternative work arrangement for an injured employee until they are able to return to their regular job.
Here's some material you may need:
See state specific workers compensation information.
- Upload a File
Securely upload your documents and photos to your Claim professional.
- Find a Service Provider
Search for a local medical provider by ZIP code.
- Encuentre un Proveedor de Servicios
Encuentre un proveedor médico por código postal.
- Find a Pharmacy
Search for a local pharmacy by ZIP code.
- Encuentre una Farmacia
Buscar una farmacia local por código postal.
- California COVID-19 Exposure Reporting (SB1159)
Use this form to notify us of COVID-19 exposures related to California SB1159.
Workplace safety should be a top priority for all businesses. Read about workplace safety topics and get workplace safety tips from Travelers.
Here are some tips on how to help minimize the risk of accidents in the workplace.