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Training, expertise and experience
Travelers Claim professionals are among the best in the industry. We continually give them the resources and training they need to deliver high-quality service and handle claims quickly. They receive ongoing professional development through continuous learning resources and through Claim University, our state-of-the-art training facility.
Our Claim professionals are caring, compassionate and ready to respond with knowledge and experience in order to resolve Individual and Business claims efficiently.
About Travelers Claim services:
We’re close by – We have over 11,000 Claim professionals countrywide who are based in the communities where our customers live and work. Customers can report a claim 24 hours a day, seven days a week.
Always ready – Our dedicated Catastrophe and Large Event Management team uses advanced geospatial technology to monitor weather and naturally occurring or manmade events so we can respond proactively to customers' needs.
No claim is too big or too small – Your claim is important no matter the size. Our team also includes 85 Major Case Claim professionals who are ready to respond to the most severe losses.
We know your business – We have Claim and Risk Control professionals who are dedicated to specific industries to help our customers.