Training, expertise and experience

We continually give our Claim professionals the resources and training they need to deliver high-quality service and handle claims quickly. They receive ongoing professional development through continuous learning resources and through Claim University, our state-of-the-art training facility.

Our Claim professionals are caring, compassionate and ready to respond with knowledge and experience in order to resolve Individual and Business claims efficiently.

About Travelers Claim services:

We’re close by – We have over 11,000 Claim professionals countrywide who are based in the communities where our customers live and work. Customers can report a claim 24 hours a day, seven days a week.

Always ready – Our dedicated Catastrophe and Large Event Management team uses advanced geospatial technology to monitor weather and naturally occurring or manmade events so we can respond proactively to customers' needs. 

No claim is too big or too small – Our team is trained to work with our customers on all claims, no matter the size.

We know your business – We have Claim and Risk Control professionals who are dedicated to specific industries to help our customers.

Explore Claim Center:

Report a Claim

We're here to help. 24 hours a day, 365 days a year.

Find Claim Services

Find claim support services in your area.

Check Claim Status

Find details on whom to talk to, how to get in touch, and more.

Claim Support for Individuals

We know how important it is to help as quickly as possible.

Claim Support for Business

It's our business to help keep you in business.

Customer Stories

Customers share their exceptional claim experiences.

Catastrophe Response

We're there to help almost before the dust settles.

Report Fraud

Report fraud anytime day or night, all year round.

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Need to report a claim?

Call 866.678.0492 to get started.

Report your claim online
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Prepare for and prevent damage to your property and vehicle.

Visit Prepare & Prevent