How to Prepare for Your Business Insurance Premium Audit

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Travelers red umbrella
TEXT: Virtual Premium Audits made virtually simpler.

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Graphics show a hand typing on a calculator. Around it are illustrations of an audit book, a calendar with dates crossed off, a clipboard with a graph, a ticking clock and a person holding a magnifying glass over a document.

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SPEAKER: Want to get your next business insurance premium audit done without lengthy meetings, loads of paper, or scheduling conflicts? We thought so.

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The graphic illustrations pour into a laptop where text appears. Travelers Virtual Premium Audit.

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Introducing the new Travelers Virtual Premium Audit. It's virtually transforming the audit experience to make it simpler.

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Now, the entire process is online.

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Meaning no more scheduling in-person sessions with a Travelers rep or faxing stacks of paper.

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You can now schedule your audit on your time.

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TEXT: Virtually seamless

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Getting set up to do your audit is a virtually seamless process.

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First, you'll get a letter outlining the documents you'll need to complete the audit. Having everything ready to go before you start will help speed up the process.

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Checks appear in the boxes on the list. A Travelers log-in page appears.
TEXT: Premium Audit Registration.
To begin the Premium Audit registration process, enter the Temporary User ID and PIN provided in your invitation letter.
Within the application, you will be able to control, delegate, who has access to your account.

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Once you have that information organized, log in or register on our secure website at Travelers.com.

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And ID and PIN type into the boxes, Temporary User ID and PIN. The cursor clicks a red button labeled, Agree and Continue.

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If you're new, your registration info can be found right in your letter.

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TEXT: Virtually paperless.

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Once you're registered the rest of the audit is virtually paperless.

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A Traveler's webpage opens. On the left is a navigation bar with the title, Three Rivers Orthopedic. The options are, workers compensation, general liability, and auto. The cursor selects general liability and a window opens with active audit information. On the right, the cursor clicks on 'policy term' and then a date range.

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From the Premium Audit homepage, just select your policy and policy term.

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A new Traveler's webpage opens with text fields for contact information. Information is entered for the business name and type, the address, and job title and role. The cursor clicks a red button labeled, continue.

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You'll then be guided to provide or review contact information for the person responsible for completing the audit and upload your documents right from your computer.

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Icons appear depicting a printer, a mailbox, and a fax machine.

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No need to print, mail, or fax.

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A new webpage opens requesting supporting documents. There is a checkbox for employee information, required. Below it are bullet points listing, employee name, description of work performed, state of employment, and gross wages per employee. To the right is the text, 'received documents, no documents added', with a button labeled 'add document'.

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Just select Add document. Then browse and select your file and click Open. You'll see a list of all your uploads in the Received Documents area so you can easily keep track and verify you've met all the category requirements. And by the way, if you're worried about the term audit, don't be.

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The word 'Audit' flashes in red text.
TEXT: Virtually painless.

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We do our best to make the entire process virtually painless.

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Tall buildings are drawn at differing heights with the word audit appearing over each one.

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Audit is simply a standard industry practice that every organization goes through at some point.

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The buildings simplify down into a bar graph with the bars labeled, operations, wages, employees, sales, and owners.

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Essentially, it's a way to make sure we have your most up to date information so that your premiums reflect your current business profile.

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Green checkmarks appear over each bar, then turn into green dollar signs as the bars shift in height.

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And because your business best, a Travelers auditor will reach out to discuss your company operations and employee duties. And just like that, your virtual audit is virtually wrapped.

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A split screen shows a person with a headset next to a person holding a phone with the caller ID, Travelers Auditor Calling. A laptop appears with the text, Audit Complete, with a red checkmark. The check turns into a question mark.

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If we need more information or have questions, a Travelers representative will reach out directly.

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If not, you'll get an email from us in coming weeks with an update.

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On the laptop, a url is typed in the top bar.

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Visit travelers.com/audit for more audit prep tips, document checklists, FAQs, and customer service information.

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Travelers logo
TEXT: Making Virtual Premium Audits virtually seamless, paperless, painless.
Travelers.com/audit