Emergency Response
We’re ready to help you get back on your feet after a natural disaster. Please contact us as soon as possible to file your claim. After receiving your claim, a Travelers Claim professional will explain the next steps and assist you through the process.
Affected by a catastrophe?
File your claim online. Available 24 hours a day, every day.
Mobile claim offices
If you’re in an area affected by a disaster, you can visit us for immediate claim assistance and safety information with the personal service you expect.
There are currently no Mobile Claim Offices deployed.
More Prepare & Prevent
How to Help Prepare for a Wildfire
Learn how to prepare for a wildfire, including tips for before the fire starts, and as it approaches and passes. Get wildfire safety tips from Travelers.
Wildfires: Planning Ahead to Help Protect Your Business
Advance planning and taking proactive safety precautions can be critical in helping to reduce wildland fire property loss and injuries due to wildland fires.
8 Disaster Preparedness Tips
Disaster preparedness before a storm can help when a disaster is approaching. Learn how you can prepare for disaster.
Additional resources
Claim next steps
Find out what you can expect after filing your claim.
Find a service provider
Search for a reputable service provider to repair your car or home, or to provide medical care.
Manage your claim experience
Tools and resources to help make the process more manageable.