Emergency Response
We’re ready to help you get back on your feet after a natural disaster. Please contact us as soon as possible to file your claim. After receiving your claim, a Travelers Claim professional will explain the next steps and assist you through the process.
Affected by a catastrophe?
File your claim online. Available 24 hours a day, every day.
Mobile claim offices
If you’re in an area affected by a disaster, you can visit us for immediate claim assistance and safety information with the personal service you expect.
There are currently no Mobile Claim Offices deployed.
More Prepare & Prevent
How to Help Prevent Frozen Pipes
Wondering how to prevent frozen pipes this winter? Learn which pipes are most at risk, and get tips on preventing frozen pipes.
How to Help Prepare for a Snowstorm
Wondering how to prepare for a snowstorm? Get the facts on how to help prepare yourself and your home for winter storms.
Generator Safety
Using a generator for emergency power? Help keep your home safe with portable generator safety information.
Additional resources
Claim next steps
Find out what you can expect after filing your claim.
Find a service provider
Search for a reputable service provider to repair your car or home, or to provide medical care.
Manage your claim experience
Tools and resources to help make the process more manageable.